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FAQsTop Questions: getting Started with QuickBooks SuppliesQuickBooks Checks, Business Cards, and MoreQ: How do I order or learn more about QuickBooks Checks, Business Cards, and more?
A: Go to www.intuitmarket.com
Q: What is the 800 number and hours of operation for IntuitMarket?
A: To place an order by phone or request a catalog, please call our toll-free Phone Sales and Customer Service line at 1-800-548-0289. Hours of operation are Monday through Friday from 8:00 a.m. to 11:00 p.m. EST or Saturdays from 10:00 a.m. to 4:00 p.m. EST.
Q: Can I use my company logo?
A: You can easily add your own company logo to the product you are personalizing or you can choose one from our logo library offering hundreds of options for a one-time set up fee.
Q: Can I upload my Logo to IntuitMarket for printing on the products I am ordering?
A: Yes, you can easily upload your logo during the customization process when placing your on IntuitMarket.com
Q: Are all of your checks compatible with QuickBooks and will they be accepted by my bank?
A: We guarantee your checks will be printed as you specify, will work with your printer, and your checks will be accepted by every financial institution in the U.S. or we'll reprint your order or refund your money. Please call our Customer Service Department at 800-548-0289 if you experiencing any problems within 60 days of your purchase.
Q: Are your envelopes compatible with QuickBooks checks and forms?
A: Yes we have designed each of our envelopes to fit perfectly with our checks and forms ensuring proper address alignment.
Q: What is your money-back customer guarantee?
A: Your supplies come with a 60-day money-back satisfaction guarantee. We guarantee your Checks, Forms, Business Materials, and Supplies will be printed as you specify, will work with your printer and current versions of Quicken or QuickBooks software and your checks will be accepted by every financial institution in the U.S., or we'll reprint your order or refund your money. If you have any problems, please contact our Customer Service Department with 60 days of your purchase date at 800-548-0289. For orders placed through www.intuitmarket.com, personalization is the responsibility of the customer.
Q: How do I know my order has been received?
A: If you have place your order on www.intuitmarket.com an order confirmation e-mail and tracking number will be sent to you. We will e-mail to you again when your product(s) ship. If you order by phone or order form, we can notify you by either e-mail or fax (you can specify) when your order has been received. We also notify you when your product(s) ship and provide your order tracking number.
Q: How do I track my order online?
A: To check your order status online, go to www.intuitmarket.com and click on the My Account link at the top right of the home page near the Intuit logo. Your order history is contained on this page and includes your product information, order number, order status and order date.
Q: Can I personalize my checks and business materials with my logo, typestyle, ink color, etc.?
A:Yes. Intuit offers personalization of your checks and business materials. Visit www.intuitmarket.com for more information.
Q: Are multiple-part checks and forms available
A: Yes, if you need to file additional copies of your checks or forms, we offer them in multiple parts. Voucher Checks are available 2-part (original plus one copy) or 3-part (original plus two copies). Standard and Wallet Checks are only available in 1-part. Note: Customization for multi-part Voucher checks will show only the first sheet only. Invoices and multi-purpose forms are available 3-part and 4 parts. (Product invoices include a packing slip as the fourth sheet), and statements are available in 2-part format. For laser and inkjet printers, your software prints one copy at a time on pre-collated sheets. For continuous or dot matrix printers, your copies are printed on carbonless (NCR) paper. Q: Can I select a custom font for my personalized text imprint area?
A: Yes. You can choose different fonts for Checks, Forms, Business Materials, and Supplies.
Q: Are there different logo and text imprint color options available for various products?
A: Yes, there are different logo and text color options. Visit www.intuitmarket.com for more information.
Q: Are there any fees associated with color printing checks?
A: Yes, there are different logo and text color options. Visit www.intuitmarket.com for more information.
We offer three different logo-color printing options.
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