Q: What’s new in QuickBooks Point of Sale Desktop 12.0?

A: New features include:

• Faster Performance: 10x faster startup times and significantly faster workflows such as accessing items and customer lists or looking up item history.
• Time-Saving New Features: Multi-tasking capabilities, keyboard shortcuts and sorting within key workflows such as ringing up a sale, receiving items, or returning items. 
• Auto Payment Reconciliation: Auto payment reconcilation is now available with QuickBooks Desktop 2015. 
• Seamless credit card processing: Save time and minimize errors with our integrated payments solution⁶.

Q: How do I process credit cards?

A: You can use Point of Sale to process credit card payments quickly and easily without a separate credit card terminal, all you need is a QuickBooks Point of Sale Payments Account⁹. You can easily record and authorize secure transactions right from your Point of Sale software, or iPhone and Tablet. Your transactions are automatically recorded right in Point of Sale, no more going back and forth to a separate terminal, no more double data entry and you’ll reduce errors.

Q: Where can I buy QuickBooks Point of Sale Desktop 12.0?

A: You can buy QuickBooks Point of Sale Desktop 12.0 by 1) Purchasing on our website quickbooks.intuit.com/point-of-sale, 2) contacting our sales agents at 877-282-0782, or 3) working with a local certified Intuit Reseller.  Click here to find a Reseller near you. 

Q: How much does it cost?

A: There are three levels of Point of Sale: 1) Point of Sale Basic is $1,499.95, 2) Pro is $1,999.95 and 3) Multi-Store is $2199.95. For more information on the differences between these products please see the product comparison chart by clicking here.

Q: Can I try before I buy it?

A: Yes! Simply download the Point of Sale Free version and accept the free 30 day trial now. If you decide to purchase within the 30 day trial period, simply call us to "unlock" your free version to the Pro version (additional fee required). You'll be able to continue using the same installation without having to download, install or set up anything again!

Q: How do I setup and install QuickBooks Point of Sale Desktop 12.0?

A: QuickBooks Point of Sale Desktop 12.0 software has many tools to help you get up and running smoothly, including:

• Quick Start Guide included with your software.
• Ongoing technical support plans.
• Certified QuickBooks Point of Sale ProAdvisors may also be available to help you get the most out of your product. Visit www.findaproadvisor.com.
• Connect with other Point of Sale users and experts to ask questions and share advice. Go to the User Community.
• Local Certified Intuit Resellers - Your local retail businesses and technology experts can help you with any retail technology questions, and are just a few clicks away. Learn more. 

Q: What are the system requirements?

• At least 4 GB of RAM for a single workstation installation 
• 1 GB of disk space (additional space required for data files)
• Single user: 2.4 GHz processor (2.8 GHz recommended)
• Multiple users: 2.8 GHz processor (3.5 GHz recommended)
• Optimized for 1024x768 screen resolution

Operating Systems:

• Windows Server 2003
• Windows Vista, all editions (SP2 or later strongly recommended)
• Windows Server 2008 (SP1 or later strongly recommended)
• Windows 7
• Windows 8
• Windows 8.1

Data import/export and Microsoft Office integration requires:

• Microsoft® Excel 2000, 2002, 2003, 2007, 2010 or 2013
• Microsoft® Word 2000, 2002, 2003, 2007, 2010 or 2013

Multi-user recommendations:

• Multi-core processor and 8 GB of RAM are recommended for better performance on the Point of Sale server workstation.
• In a multi-user configuration, each workstation concurrently running Point of Sale must have a seperately purchased user license, and every copy of Point of Sale must be the same version and level.¹⁰

QuickBooks Financial Software integration requires:

• Intuit QuickBooks Pro or Premier 2013–2015
• Intuit QuickBooks Enterprise Solutions Versions 13.0, 14.0 and 2015

QuickBooks Payment Account: (sold separately)

• Optional fee-based service, additional terms and conditions apply
• Requires a QuickBooks Payments account through Intuit Payment Solutions. Application approval and fees apply. 
• PIN pad required for debit transactions, sold separately.
• Internet connection required.

Security Software:

Note: Some configurations may require that you adjust settings in firewall and anti-virus products to ensure the best possible performance with Point of Sale.

System Configuration Notes:

• Disk space requirements do not include company data files. If your company data file is very large or includes item pictures you may need more disk space. 
• In order to run several applications simultaneously, your system should have a mult-core processor and at least 4GB of RAM. Point of sale will run on both 32-bit and 64-bit processors running Windows. However, not all hardware devices will install and operate on 64-bit operating systems.  We recommend that you contact the device manufacturers for more information about installing their hardware devices on 64-bit operating systems. 

Q: Who do I call for customer support?

A:  If you need further customer support, please call our Customer Care center at 1-877-223-4713. We are open during these times: 4 AM-8PM (PST) Mon-Fri, 7AM-4PM (PST) Sat-Sun.