QuickBooks Monthly Support Plan

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QuickBooks Monthly Support Plan with Online Backup Service

Get support for an unlimited number of questions or issues anytime you need it ? from questions on QuickBooks features to help with technical issues. The QuickBooks Monthly Support Plan also offers QuickBooks Online Backup Service¹ to protect your QuickBooks data and other critical business data. And, you'll get billed every 30 days², so you have the flexibility to keep the plan as long as you need it.

The QuickBooks Monthly Support Plan with Online Backup Service includes:

Support for an Unlimited Number of Questions: Get guidance on using QuickBook's features and help resolving technical issues.³
24/7 Access to Support: Contact us anytime in one of these convenient ways
- Submit your questions online at www.quickbooks.com/contactme, and we'll e-mail or call you back, usually in 30 minutes or less. You won't have to wait on hold!
- Call us directly using the plan members' hotline, toll-free within the U.S.
Data Recovery: Recover your QuickBooks data in case of damaged QuickBooks files⁵
Free QuickBooks Online Backup Service: Protect up to 1GB of your QuickBooks data and other key documents. Easily retrieve your valuable information whenever you need it.¹ QuickBooks Online Backup Service is not available to Pro for Mac customers. A 49.95 value!⁶
Ongoing Support: Plan will automatically renew to ensure you don't lose access to these valuable services.²

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QuickBooks Monthly Support Plan with Online Backup Service

Notes

Please review the QuickBooks Monthly Support Plan Terms and Conditions online. Terms, conditions, support features, pricing and support availability are subject to change at any time without notice. Support plan is available only to registered users of currently supported versions of QuickBooks: Basic, QuickBooks: Pro, QuickBooks: Premier (excluding Premier Accountant Edition), and QuickBooks for Mac.

¹ QuickBooks Online Backup Service is not available to Pro for Mac customers. Internet Access and active subscription to QuickBooks Monthly Support Plan with Online Backup Service required.

² Initial fee includes first 30 days of coverage. On day 31, the plan subscription is renewed automatically for another 30 days and will continue to renew every 30 days until you cancel with a minimum of 5 days notice prior to the next billing date. Intuit will cancel the plan automatically if automatic billing fails. See the Terms and Conditions of support for complete details.

³ Intuit reserves the right to limit each telephone call to one hour and each contact to one question or issue ("incident"). An incident is defined as (a) a single issue or problem that a Plan member asks a support representative to analyze or resolve; (b) a product usage question that involves a single topic on a drop-down menu or one QuickBooks report, or (c) a single question on a specific point of sale or bookkeeping topic. The support representative will determine how many incidents will be handled during the course of the telephone contact. Support is limited to QuickBooks installation and functionality as described in product documentation.

⁴ 24/7 access to support: Internet access required to submit questions online at ; ; www.quickbooks.com/contactme, U.S. only. Responses will be provided via e-mail or phone callback, at Intuit's discretion. All your calls to QuickBooks experts are toll free in the U.S. Outside the U.S., call 1-520-901-2670 for support. Hours exclude occasional downtime due to system and server maintenance, company events, observed U.S. holidays and events beyond our control.

⁵ Data recovery services: Coverage effective 15 business days after the date of Plan purchase. Only new data recovery issues that arise after the time of Plan purchase are covered by the Plan. Coverage includes standard turnaround service only.

⁶ $49.95 value based on a 12-month plan

	$0 for the first month when you purchase with QuickBooks ($75 for the first month if purchased separately)
	Following Months: $29/every 30 days QuickBooks Online Backup Service is not available to Pro for Mac customers.