A: Time Tracker pricing:
| Number of Users | Price (per month) |
|---|---|
| 1 user | $10 |
| 2-5 users | $25 |
| 6-10 users | $50 |
| 11-20 users | $75 |
| 21-50 users | $100 |
| 51-100 users | $150 |
| 101-200 users | $200 |
A: QuickBooks Time Tracker will work with 2006 and later editions of QuickBooks Pro, Premier, and Enterprise. You must use the latest versions of these products. If you are not sure whether your version has the latest updates, visit: http://support.quickbooks.intuit.com/support/productupdates.aspx
A: Time Tracker uses all your active Customer:Jobs and Service Items. You can hide any customers, jobs, and service items you don't want transferred to the Time Tracker service, then unhide them again within QuickBooks. Details on how to do this are available when you set up Time Tracker.
A: The online timesheets can be used from any computer that has an Internet connection. Time Tracker supports the following Web browsers: Internet Explorer 6.0 and later, Firefox 1.5 and later, Safari 3.0 and later.
A: Yes. Any individual that is set up as either an employee or vendor in QuickBooks can track time using Time Tracker.
A: Getting started is simple. Just click the Free Trial buttons on this Web site and we'll walk you step-by-step through the setup process.
A: The data will appear in the same familiar format you're used to. You can review the data, make changes if necessary, and start using it for billing and payroll immediately. It's just as if you entered the data directly into QuickBooks.
A: There are several easy ways to review timesheets with Time Tracker. First, you can view employee timesheets online from within QuickBooks, even if they have not been completed. Once a timesheet has been completed and submitted, you can still review it online from within QuickBooks and alert your employee to make changes if necessary. Finally, you can review timesheets after they have been downloaded into QuickBooks. Timesheets can be edited at any time after they are downloaded into QuickBooks.
A: Yes, you can set up automated reminders that are e-mailed to employees who have not submitted timesheets when they are due. Go to Edit Time Tracker Settings then click through to the Summary page. Click Reminder e-mail and then Schedule Reminders.
A: Once a timesheet is downloaded and accepted for use in QuickBooks, all of the data will be included in any QuickBooks reports you run. Your employees can view their own timesheets on the Time Tracker Web site and sort them by date and status. Time trackers and Administrators can run online reports directly from Time Tracker. Reports let them view information about customers, vendors, employees, and status of hours tracked.
A: Yes, time entered by your time trackers and then downloaded from the Time Tracker Web site can be used just like time entered directly into QuickBooks. Your time trackers indicate the start and stop times for work performed. They can also enter vacation and sick time. Administrators have the ability to edit time, including apply overtime. Once the time is downloaded, it's immediately available for payroll processing, without any extra steps.
A: Time Tracker does not currently allow employees to enter classes on their timesheets. However, classes can be added after the timesheet is downloaded into QuickBooks.
A: If your time trackers want paper copies for their records, they can easily print any timesheet right from the Time Tracker Web site.
A: It's easy to add or remove a time tracker whenever you want. Simply click the Enter Time icon on the QuickBooks Home page, then click Edit Time Tracker Settings. Click through to the Summary page and add or remove as many time trackers as you want. See the billing FAQ for more details on how adding and removing time trackers affects your fees.
A: Your time tracker should go to the Time Tracker home page at www.qbtimetracker.com and click the Forgot your password link, then follow the onscreen instructions.
A: The site can only be accessed by employees or contractors that you designate as time trackers. These time trackers then use a unique e-mail address and password to access the Web site. Once they enter the site, they can only see their own timesheets. They cannot access other timesheets or any other QuickBooks data.
A: A valid Visa, MasterCard, American Express, or Discover card is required to sign up for the service. The day you activate your service marks the start of your subscription, and your card will be charged on the monthly anniversary of your activation. For example, if you subscribe to Time Tracker on June 15th, you will be billed on the 15th of each month that your subscription is active.
A: QuickBooks Time Tracker works with your information in QuickBooks and is currently optimized to work best with the recommended number of items shown below:
A: Help content is available both in the QuickBooks software and in the Time Tracker software. If additional assistance is needed, visit our User Community.1
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Monthly Charge Account
When you subscribe to Time Tracker, your credit card account is charged for your first month of service. Until you cancel the service, your credit card will be billed on the monthly anniversary of your service subscription. For example, if you subscribe to Time Tracker on June 15th, you will be billed on the 15th of each month that your subscription is active.
Adding and Removing Time Trackers
When you set up the service for the first time, you'll choose a billing plan based on the number of time trackers you have or plan to have. You can add or remove time trackers at any time. If time trackers are added in the first half of the billing period and those additions are enough to raise your pricing level, you pay the entire month's fee for the higher pricing level. If time trackers are added in the second half of the billing period and those additions are enough to raise your pricing level, no increase in fee will be assessed for that billing period. The increase will be assessed in the next billing period. When time trackers are removed and their removal results in lowering your pricing level, no refund or credit will be issued for time remaining in that billing period.
Canceling the Service
You can cancel your subscription to Time Tracker at any time by performing the following steps.
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A: No, Time Tracker is not compliant with DCAA rules.
A: QuickBooks Time Tracker works only with the Windows version of QuickBooks. It does not work with QuickBooks for Mac.