How it Works

The QuickBooks Certified User program is easy and convenient, allowing you to go at your own pace and on your schedule. Here is how it works:

Prepare for the Certification Exam

by taking the comprehensive on-line, self-paced training. This training is specifically designed to cover the topics you will be tested on and need to know to successfully pass the Certification Exam. It includes demonstrations, simulations and quizzes to help you prepare. For specific topics covered, click on the "Topics & Exams" tab.

Complete the on-line Certification Exam.

The Certification Exam is delivered in three sections – each comprised of approximately 25 to 38 multiple choice questions. A passing score of 80% or higher must be attained on all three exam sections to become a QuickBooks Certified User. When you pass all three sections of the exam, you will immediately receive your QuickBooks Certified User certificate to display your new credential. When you register on the QuickBooks community site, you will automatically be identified as a QuickBooks Certified User to highlight and acknowledge your expertise to other QuickBooks users.

Certification Exam-Only Option

You can purchase the Certification Exam only. This option is recommended only if you are an experienced QuickBooks user and have deep knowledge of all the areas covered in the "Topics & Exams" section. The exam only option is the same process as outlined in step two above.


What to Expect

The QuickBooks Certified User training and exam is delivered via Intuit's Web-based Learn Center. The time required to complete the training and assessment is approximately 10-12 hours, including demonstrations, simulations, quizzes, and exams. Each person is different and this may vary by individual. For your convenience, you may start and stop the training and exams as often as needed to fit your schedule.

You have 90 days from your date of purchase to review the training and successfully complete the Certification Exam. Within the 90 day period, you may review the training and take the exams as many times as needed to successfully pass. You are notified immediately of the results.

You will receive three email reminders from QuickBooks. The first reminder notifies you when you have 60 days left to complete Certification. The second reminder notifies you when you have 30 days left to complete Certification. You will receive a final email reminder when you have two weeks remaining to complete Certification.