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How to Conduct Painless, Practical Employee Performance Reviews

Posted In EMPLOYEES

Managers and employees alike often dread annual performance reviews, but when they are done well those reviews can help your business. Employee reviews are “one of the best management tools people have to improve performance,” says Sharon Armstrong, an HR consultant with 20 years of experience and author of The Essential Performance Review Handbook. Employees, [...]
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Set Meaningful, Measurable, and Motivating Employee Goals

Posted In EMPLOYEES

Are you and your employees setting goals for 2014? Now's the time to finalize your plans for the year ahead. Follow these five steps to help ensure that your expectations are met and that everyone’s efforts drive the business’s success. 1. Align all goals. Define your annual strategy for the business and then develop departmental [...]
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Create a ‘Buy Local’ Blitz for Holiday Shopping

Posted In LOCAL

How do you convince shoppers to spend money in their own community during the holiday season? Pool the power of local businesses! This strategy has worked particularly well for merchants in the city of Bixby, Okla., where this year they’re mounting the seventh “Buy Bixby” campaign. When customers shop at one of 110 participating businesses [...]
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How to Find a Great Employee

Posted In EMPLOYEES

If you’ve been disappointed by a new employee, you’re in the majority. About two-thirds of U.S. employers have hired someone who didn’t fit the job or perform well, according to a CareerBuilder survey. While most executives recognize that hiring top talent is critical to the success of a business, few devote any effort to recruiting [...]
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4 Steps to Reduce Employees’ Mistakes

Posted In EMPLOYEES

It’s exasperating when the employees you carefully hired for their excellent skills and positive attitude make dumb mistakes. But yelling at them won’t fix the problem. Here are four actions that will: 1. Explain the consequences. Describe why the “little” mistake is a big deal for your customers and your business. Discuss the ripple effect [...]
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Why Social Media Isn’t Paying Off for Your Business

Posted In MARKETING

Ever wonder why you even bother with social media? Does it seem as if your tweets, likes, status updates, and other online missives aren’t yielding any return? Don’t blame Twitter and Facebook. Instead, check your messages to see what they’re lacking. Small-business owners typically make some common mistakes, says Lorrie Thomas Ross, CEO of Web [...]
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