Brett Snyder is President and Chief Airline Dork of Cranky Concierge air travel assistance. Snyder previously worked for several airlines, including America West and United, before leaving to create a travel search site for PriceGrabber.com. Snyder did his undergrad at George Washington and earned his MBA from Stanford.
on June 29, 2011
I suppose it’s a good thing that we’ve been getting a lot of inquiries about potential partnerships from other businesses lately. That just means that there’s greater awareness around our business and people want to be associated with it. But getting inquiri…Read » Views: 1,551
on June 22, 2011
I’m stubborn. Actually, I come from a long line of stubborn Snyder men, and that can be a good thing. It can also be a bad thing when it comes to making changes, so I’m trying to be very cognizant of not shooting myself in the foot when good ideas come up.
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on June 15, 2011
I imagine I’m not alone in wondering whether or not our business should have an “app” for our clients. After all, all the cool kids have them, right? I’m approaching it with much more caution than most. Apps can be great… if there’s a reason for them.
Ma…Read » Views: 1,364
on June 8, 2011
It’s summer, and that means that all around the country, college kids are getting out of school and looking for something to do. For some, that means getting a boring summer job, but we’ve decided to try to make things a little more exciting for one local stu…Read » Views: 1,496
on June 1, 2011
I feel like I’ve been talking about our new pricing structure for the last few months. We’ve been planning it for even longer than that. But now, it’s a reality. The new pricing went into effect on June 1, and it went off without a hitch.
We spent the last…Read » Views: 1,411
on May 25, 2011
Earlier this year, my de facto #2 guy decided it was time to move on to start his own (unrelated) business. Now someone else is leaving, but the situation couldn’t have been more different. This time, I’m completely prepared.
I’ve known that this concierge …Read » Views: 1,400
on May 18, 2011
Last December, I wrote about the value of our presence on Facebook saying “if people wanted to find my business on Facebook then I would be stupid not to be there.” Now I’m rethinking that strategy.
I don’t have any issues with actually having a presence on …Read » Views: 1,637
on May 11, 2011
Last week I wrote about the importance of an inviting workspace. This week, it’s time to talk about the perils of making it too inviting. That’s right. If you work at home, you probably work too much. I certainly do, and that’s not something that’s sustain…Read » Views: 1,326