In general, social media is something to celebrate. It allows people to share information with others at unprecedented speeds. But as a small-business owner, social media is something that drives me up the wall. It requires ongoing attention with a fuzzy benefit, but I can't ignore it completely. That's why I'm talking about it once [...]
While I have nothing but respect for the work the U.S. Postal Service does delivering mail to every corner of the nation, I don't have much love for mail itself.
Unless you run H&R Block, you're probably like me in hating tax season.
Late last week, I received a voice mail from one of our Cranky Concierge partners. She didn't sound happy...
With 2014 coming to an end, I've been going through the books reviewing the year.
You're flipping through your work email on your phone late at night when something catches your eye. But your office is officially closed. Do you respond?
Some of our best customers are spending more with us, but on the other end of the spectrum, some people aren't using us anymore at all.
I've long thought about offering health care benefits for employees of Cranky Concierge, but so far, it hasn't happened.