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In the Trenches: Crafting a Differentiated Product

Posted In SALES

We need to do more to stand out. With that in mind, we made the decision to beef up our service.
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In the Trenches: Meeting Face to Face

Posted In CULTURE AND WORKPLACE

No matter how good technology gets, you really can't replace the experience of meeting face to face.
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In the Trenches: Considering Client Reporting

Posted In SERVICE BUSINESS

Creating reports for clients isn't something we've had to think about very often at Cranky Concierge, but it's something that we need to start thinking about
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