Heather Clancy

Heather Clancy is passionate about solving small business problems.

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    Should You Finally Ditch Your Fax Machine and Go Digital?

    by on January 21, 2014

    Fax machines have been on technology’s endangered species list for at least a decade.

    But faxing paper documents is far from a dying business practice. Statistics suggest that more than 17 million fax machines are still in use across the United States. To…

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    7 Tools for Gathering Customer Feedback

    by on January 7, 2014

    Do you know what your customers really think about your company, products, services, or employees?

    You should make it a point to find out: 73 percent of consumers trust the recommendations of their friends or peers far more than most of your marketing message…

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    5 Apps for Creating Eye-Catching Visual Content

    by on October 23, 2013

    “A picture is worth a thousand words” isn’t just an old adage: All sorts of psychological studies back it up.

    Psychologist Jerome Bruner, a senior research fellow at New York University, once famously postulated that people remember only 10 percent of what…

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    Beware of Fake Social Media Profiles

    by on July 19, 2013

    The topic of identity theft makes headlines every year during tax season, which is understandable, considering the potential financial impact of fake claims. But there’s growing type of fraud that small-business owners should monitor carefully: social media …

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    What You Need to Know About Wanelo

    by on June 24, 2013

    It’s time to review your social media strategy checklist again, because you may want to add up-and-comer Wanelo to it.

    Even if you’ve never heard of this social network, there’s a high probability that the teenagers in your life are already members. The…

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    Where Does Your Company Stand on Ergonomics?

    by on February 22, 2013

    Every few months, we hear about a new breakthrough in workplace ergonomics, one meant to protect office workers from the adverse health effects of prolonged computer use or sitting at a desk for too long. Potential problems include repetitive stress injuries l…

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    5 Mobile Technology Trends to Watch

    by on December 3, 2012

    Smartphones are an almost ubiquitous, indispensable tool for small-business owners: Some 85 percent of you now use one to make decisions, run your operations, or conduct business on-the-go, according to data from the 2012 AT&T Small Business Tech Poll. Tha…

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  • Small-Business Owners Fret Over Building Business in 2013

    by on November 23, 2012

    Managing cash flow. Keeping the lights on during a natural disaster. Maintaining the right level of staffing. Finding the right business partners.

    On the surface level, these seem like very different operational challenges. But they all point to one overridin…

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