Jan Fletcher

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    How to Show Employees Your Appreciation

    by on February 6, 2013

    Handing out kudos boosts workplace morale, and companies that regularly thank their employees outperform those that don’t, says Josh Bersin, founder and principal of Bersin by Deloitte. Those are two compelling reasons to ramp up the praise.

    Here are seven …

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    8 Tips for Dealing with Road Construction Near Your Small Business

    by on February 4, 2013

    Roadwork is a fact of life in the developed world. But while it’s an inconvenience for you as a driver, it can be devastating for a small business if your driveway or signage is blocked by street closures, scaffolds, and other construction — not to mention th…

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    9 Tips for Giving an Acceptance Speech

    by on January 25, 2013

    Congratulations, small-business owner! You’ve just been informed that you’re receiving an award for your leadership efforts or charitable contributions. Don’t let glossophobia tie your tongue at the big event.

    Here are nine suggestions for giving an acc…

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  • 5 Questions to Ask a Business Incubator Before Signing Up

    by on January 25, 2013

    “The number and variety of business incubators is on the rise in the U.S.,” Bloomberg Businessweek declared recently. From an entrepreneur’s perspective, it’s easy to understand why: Incubators typically offer aspiring business owners a supportive envi…

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    7 Ways to Sort a 'Slow Pay' from a 'No Pay' Client

    by on January 18, 2013

    It’s an all too common dilemma for small-business owners: How much time do you give customers to pay overdue bills before writing off your losses as bad debt?

    Deciding when it’s time to cease collection efforts can be a hard call to make. How do you s…

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    5 Ways That Joining a Trade Association Can Help You Boost Business

    by on January 9, 2013

    Ever feel like an ant crawling through a landscape of giant big-box competitors? If so, consider this: The average anthill packs plenty of collective power, and when its residents gather in large numbers, they can send even the largest beast running.

    Trade as…

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    6 Tips for Creating an Optimal Retail Store Layout

    by on January 2, 2013

    Mom-and-pop shop owners may not realize the impact that a retail store’s layout can have on sales. But studies show that a less-than-ideal arrangement of product displays, check-out and service counters, or aisles influences consumer behavior in subtle but p…

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    5 Ways to Give Workers More Autonomy (and Why It's Important)

    by on December 26, 2012

    Do you hover over your employees? You may want to reconsider that strategy, as “helicopter bosses” typically lose out on organic opportunities for business growth. According to researchers at Cornell University, empowering workers drives innovation and exp…

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