Lee Polevoi is an award-winning business writer specializing in the challenges and opportunities facing small business. He is former Senior Writer at Vistage International, a global membership organization of CEOs.
on December 7, 2011
Most companies know that long-term customers are the lifeblood of their business, so it’s important to encourage loyalty in everyone who walks through your door or visits your website. Rather than waiting to see whether a particular customer “deserves” s…Read » Views: 1,976
on November 24, 2011
This holiday season, why not give yourself one or more of the most popular sales-strategy books in print? Here are five titles that can help you boost your business in 2012.
Coaching Salespeople into Sales Champions: A Tactical Playbook for Managers and Exec…Read » Views: 1,947
on November 23, 2011
Picture this: You’re attending a high-level trade show with industry leaders and potential customers. On the second day, you find yourself getting into an elevator with the head of the conference, a person whose knowledge of the industry and network contacts c…Read » Views: 2,081
on November 22, 2011
Potential for miscommunication in the workplace abounds, as the uproar over allegations that presidential candidate Herman Cain sexually harassed former employees (which he denies) clearly demonstrates. Overt misconduct aside, problems in the workplace can occ…Read » Views: 4,916
on November 21, 2011
A recent report from market research firm The Radicati Group offers some sobering statistics about email use. The number of global email accounts is expected to grow from 3.1 billion in 2011 to almost 4.1 billion by the end of 2015 — an average annual growth…Read » Views: 2,145
on November 16, 2011
How many of these “email sins” are you guilty of?
Writing subject lines that have nothing to do with the issue at hand
Attaching huge files and sending them without advance warning
Composing wordy essays in place of clear, concise notes
Going rogue on pun…Read » Views: 2,107
on November 10, 2011
Retailers may not get everything they wish for this holiday season. A recent Gallup poll predicts that consumer spending on Christmas gifts in 2011 will be about the same as it was in 2010, or about $712 per person. Although this may seem like relatively good…Read » Views: 1,986
on November 1, 2011
Gone are the days when being a CEO meant never having to say you’re sorry. Lately, it seems we’ve been deluged with corporate apologies — ranging from Mike Lazaridis, founder and co-CEO of Research in Motion, for BlackBerry’s worldwide outage to Andrew…Read » Views: 2,390