The June Intuit Small Business Employment Index continued a four-month growth streak for small business job creation. U.S. small businesses added 20,000 jobs in June, while employees worked fewer hours and made more money during the month. In addition, small business revenue per business increased by a larger margin than it has all year across all [...]
It is becoming increasingly important to attract and retain young talent. Learn how to recruit and engage these up-and-coming young professionals.
In summertime the pace slows down, life gets a little more casual, and your employees may reflect that in their warm-weather wardrobes. If you're concerned that the staff looks more like they are attending a backyard barbecue than working in a place of serious business, you may need to institute a dress code. "Every business [...]
The latest Intuit Small Business Employment Index showed slight employment growth in April 2014, reversing a three-month trend of slow to no growth. Meanwhile, the Intuit Small Business Revenue Index showed that overall small business revenue declined by 0.7 percent in March 2014. Below are highlights from the latest indexes. To download the full reports or see past data, [...]
Shortly after New Year’s, as customers craving warmth and comfort descended on a Starbucks in frigid North Canton, Ohio, store manager Beth Shelton was nowhere in sight. She was flying south on company business to the sunny hills of Costa Rica. Her trip wasn’t just another employee perk, but rather a chance to take part [...]
We’ve all heard the news: Nearly a third of U.S.-based web traffic is mobile, PCs are dead, and if you aren’t using a touch screen, you aren’t cool. That means your small business needs to be “mobile friendly,” which generally requires enabling your employees to work via smartphone. The latter task is harder than it [...]
On-site gyms, therapeutic massages, gourmet meals — the list of employee perks provided by Silicon Valley tech companies goes on and on. The goal, of course, is to lure and retain top talent. How can small businesses compete? Not every employee incentive has to be Google-size to be effective. “Perks do play a big role [...]
Last week’s post about team vs. individual customer service received some insightful comments from readers. Thank you! In particular, two people suggested that we resolve our problem by using a help desk-style ticketing solution. This would be ideal if it weren’t for one thing: Like many small-business owners, I am in a constant tug-of-war between [...]