Employees

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Small Business Employment Grows in June 2014

Posted In EMPLOYEES

The June Intuit Small Business Employment Index continued a four-month growth streak for small business job creation. U.S. small businesses added 20,000 jobs in June, while employees worked fewer hours and made more money during the month. In addition, small business revenue per business increased by a larger margin than it has all year across all [...]
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Why and How to Attract and Retain Young Talent

It is becoming increasingly important to attract and retain young talent. Millennials — people who are 30 years old and younger — already make up 36 percent of the U.S. workforce, and their ranks are only expected to swell. As baby boomers retire and Generation X-ers age, employers will need to hire even more millennials [...]
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Does Your Business Need a Summer Dress Code?

Posted In EMPLOYEES

In summertime the pace slows down, life gets a little more casual, and your employees may reflect that in their warm-weather wardrobes. If you're concerned that the staff looks more like they are attending a backyard barbecue than working in a place of serious business, you may need to institute a dress code. "Every business [...]
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Small Business Employment Showed Slight Gains in April 2014

Posted In EMPLOYEES

The latest Intuit Small Business Employment Index showed slight employment growth in April 2014, reversing a three-month trend of slow to no growth. Meanwhile, the Intuit Small Business Revenue Index showed that overall small business revenue declined by 0.7 percent in March 2014. Below are highlights from the latest indexes. To download the full reports or see past data, [...]
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Starbucks Supply-Chain Program Holds Lessons for Small Businesses

Posted In EMPLOYEES

Shortly after New Year’s, as customers craving warmth and comfort descended on a Starbucks in frigid North Canton, Ohio, store manager Beth Shelton was nowhere in sight. She was flying south on company business to the sunny hills of Costa Rica. Her trip wasn’t just another employee perk, but rather a chance to take part [...]
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In the Trenches: The Difficulty of Going Mobile

Posted In EMPLOYEES

We’ve all heard the news: Nearly a third of U.S.-based web traffic is mobile, PCs are dead, and if you aren’t using a touch screen, you aren’t cool. That means your small business needs to be “mobile friendly,” which generally requires enabling your employees to work via smartphone. The latter task is harder than it [...]
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Pump Up Your Workforce With These Unusual, Affordable Employee Perks

Posted In EMPLOYEES

On-site gyms, therapeutic massages, gourmet meals — the list of employee perks provided by Silicon Valley tech companies goes on and on. The goal, of course, is to lure and retain top talent. How can small businesses compete? Not every employee incentive has to be Google-size to be effective. “Perks do play a big role [...]
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In the Trenches: The Money vs. Time Tug-of-War

Posted In EMPLOYEES

Last week’s post about team vs. individual customer service received some insightful comments from readers. Thank you! In particular, two people suggested that we resolve our problem by using a help desk-style ticketing solution. This would be ideal if it weren’t for one thing: Like many small-business owners, I am in a constant tug-of-war between [...]
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