Employees Articles

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    Are Background Checks Worth the Cost?

    by on July 30, 2013

    Conventional wisdom says employers should run background checks on all potential new hires. The thinking: If you don’t do your due diligence, you could wind up with a problem employee — or worse.

    Yet background checks can be problematic for small business…

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    11 Phrases You Can Use to Motivate Staff

    by on July 25, 2013

    Showing employees how important they are to you and your business isn’t hard. In fact, it takes mere seconds of your time — and can boost morale and performance.

    Recognize hard work and motivate your staff by regularly using these phrases in your conversatio…

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    In the Trenches: Taking a Baby Break

    by on July 24, 2013

    As a small-business owner, it’s one thing to prepare for a vacation — and a whole different thing to plan for a baby on the way. Due dates are far less certain than vacation dates, especially weeks or months in advance — and that’s what I’m facing t…

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    Why It Pays to Forgive

    by on July 24, 2013

    When you run a business, sooner or later you have to deal with forgiveness. Maybe you are the offender and must ask for it, or maybe you aren’t and must find it in your heart to forgive an employee, a customer, or a vendor. And, of course, you may also find …

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    7 Tools for Managing Your Business's Online Reputation

    by on July 22, 2013

    Do you know how your brand is perceived in the digital world? You should. Like it or not, your online reputation — fueled by what consumers choose to share with one another about your company — can make or break your business.

    In fact, blogs now rank as t…

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    How to Be Nice (But Not Too Nice)

    by on July 22, 2013

    Your small business is a reflection of your personality. But you may have to step outside your comfort zone a bit in order to succeed as a boss.

    After all, if you’re too nice — as in overly flexible, soft-hearted, agreeable, empathic, or generous — you …

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    In the Trenches: A Get-Together Post-Mortem

    by on July 18, 2013

    It’s been a couple of weeks since we had our annual Cranky Concierge staff meeting, which means I can now look back to judge its effectiveness.

    Because everyone works remotely in the company, I like to bring some of our core people together once a year for …

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    How to Hire Subcontractors for Client Projects

    by on July 18, 2013

    You’re on the short list of contractors vying for a large project for a big-money client. There’s just one problem: The project requires specialized expertise that you lack, such as graphic design or PHP coding skills. Rather than drop out of the running, …

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