Employees are probably one of your largest expenses as a small-business owner. So it’s important to get the maximum results from each and every one of them. Here are some simple ideas to help you do just that. Foster a Productive Culture Every small-business owner wants top productivity from everyone on staff, but only a [...]
Let’s face it, some employees are more valuable than others. When a key person quits, how do you assure a smooth transition? Here are a few pointers. 1. Conduct an exit interview. Start the exit interview by making it known that there are no hard feelings and, as much as you hate to see the [...]
Having a high-quality website is important, but it’s no longer sufficient for building a viable online presence. In order to attract the nation’s growing number of smartphone users, your small business needs a mobile app, too. Your software can be as simple as a mobile version of your site packaged as an app or as [...]
The mythology of startups today frequently centers on archetypes of brilliant founders and visionary designers who single-handedly build wildly successful, highly creative companies from scratch. Although these entrepreneurs do exist, there’s a bit more to it than that. As Drew Marshall, founder of Primed Associates, puts it: “Creativity is the price of admission, but it’s [...]
Feel like you could use a little more sleep? You’re not alone. Researchers at Harvard Medical School say that at least 30 percent of the civilian workforce in the U.S. is chronically sleep-deprived. What’s worse, all that grogginess is costing businesses more than $60 billion a year in reduced productivity. Increasingly, U.S. businesses are awakening [...]
Under the Americans with Disabilities Act, U.S. businesses that serve the public are generally required to let service dogs go anywhere on the premises that customers are typically allowed, with few exceptions. Failure to comply could cost your company serious cash: The Justice Department fines businesses up to $55,000 for a first offense. Here’s what [...]
In May, I started talking about getting Cranky Concierge’s staff together for an annual meeting, and this week we’re doing just that. Although not everyone in the organization could make it, most of us have descended upon Long Beach, Calif., to talk about the business. The hardest part for me has been setting the agenda. [...]
Texting in the workplace often gets a bad rap, yet it’s an easy way to communicate. Learn what kind of employee policy makes sense for text messaging.