Employees Articles

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    5 Things Small Businesses Should Know About Service Dogs

    by on July 8, 2013

    Under the Americans with Disabilities Act, U.S. businesses that serve the public are generally required to let service dogs go anywhere on the premises that customers are typically allowed, with few exceptions. Failure to comply could cost your company serious…

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    In the Trenches: Setting the Agenda

    by on July 4, 2013

    In May, I started talking about getting Cranky Concierge’s staff together for an annual meeting, and this week we’re doing just that. Although not everyone in the organization could make it, most of us have descended upon Long Beach, Calif., to talk about …

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    Tips for Establishing an Employee Texting Policy

    by on July 3, 2013

    Texting in the workplace often gets a bad rap. Yet it’s an easy, direct way to reach out to people when you need a quick response, whether or not you’re at your desk. It also affords employees who are working from various locations a convenient means to st…

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    10 Out of 36 States Saw Employment Growth in June

    by on July 2, 2013

    This June, U.S. small businesses continued an upward trend in employment growth, adding 24,000 new jobs. Compensation and hours worked by small business employees also increased, according to the Intuit Small Business Employment and Revenue Indexes. The change…

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    How to Use a Contest to Commission Freelance Work

    by on June 28, 2013

    Does your company need a logo? Perhaps a website redesign or a promotional piece? As a small-business owner, you probably do not need to forge a relationship with a high-end design or marketing firm. Yet finding a freelancer who will deliver high-quality work …

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    Kevin Eikenberry on Harnessing Your Leadership Power

    by on June 27, 2013

    When eager entrepreneurs open their own businesses, many don’t think about or fully understand the shift in mindset that’s required: They must quickly transition from subordinates into leaders, even if they’ve never managed or led a single employee. Empl…

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    In the Trenches: The Complexity of Background Checks

    by on June 26, 2013

    I thought the hard part of hiring a new employee would be finding the right person. After all, now that I have a couple of full-timers on staff, I have a better sense of the kind of help I need. After an earnest search, I found a great match for the company an…

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    Expand Your Strategic Vision with an Advisory Board

    by on June 25, 2013

    For time-strapped business owners, an advisory board can be a huge asset. Your board members can survey the market, your competition, legal and regulatory issues, and current trends and give you objective feedback.

    Effective board members typically do more th…

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