Employees

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Small Business Employment Flat in February 2014

Posted In EMPLOYEES

The latest Intuit Small Business Employment Index remained flat in February 2014, showing no new jobs added. Similarly, the Intuit Small Business Revenue Index showed a 0.09 percent decline in overall small business revenue in January 2014. Download the full report and see past data at index.intuit.com. Here are some key highlights from the latest [...]
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Are You Isolated as the Leader of Your Small Business?

Posted In EMPLOYEES

They don’t say “it’s lonely at the top” for nothing. It can be. And isolation is often hard on a chief executive’s psyche and bad for business. Leaders may want to portray a tough-guy or tough-gal image, but they have feelings too. In a 2012 survey by RHR International [PDF], 41 percent of CEOs polled [...]

The Gender Pay Gap: State by State

Posted In EMPLOYEES

As a small business owner, it's important to be aware of average pay within your industry so you can figure out how much is fair to pay both an employee and yourself. It's no secret that throughout history, women have been paid less than men, but many employers still overlook the discrepancy. Sheryl Sandberg addressed [...]
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9 Questions to Ask Before Hiring a Managed Service Provider

Posted In EMPLOYEES

When it comes to managing the technologies that support their enterprises, many small-business owners just throw up their hands and turn the job over to professionals. Generally speaking, using a managed service provider is a good idea. The owner of a small chain of pizzerias, for example, rarely has the time or the expertise to keep [...]
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In the Trenches: Team vs. Individual Customer Service

Posted In EMPLOYEES

In the early days of Cranky Concierge, I personally handled all client requests for flight-planning assistance. As the company grew, we shifted to a team-based approach, so we could provide faster service. However, I’ve begun to wonder whether this is truly the best way to handle booking travel. Let me explain. Ever since we started having [...]
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“Hair Queen” Shares Tips for Starting a Beauty Salon

Posted In EMPLOYEES

Suzanne Van Houten of Swans Studios knows a lot about running a beauty business: The self-proclaimed “hair queen” has worked as a stylist and colorist for more than three decades, and she’s owned her own salon at least half of that time. Van Houten (pictured) shares her expertise as a consultant to colleagues starting their [...]
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In the Trenches: Fighting Employee Burnout

Posted In EMPLOYEES

This winter has been a brutally nasty one for much of the United States. For an air travel-assistance service like ours, inclement weather is actually a good thing — because it brings us business — but it also creates some real challenges. I’m currently wondering, for example, how best to combat employee fatigue. We’re used [...]
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Career Coach: 4 Lesser-Known Traits of Successful Entrepreneurs

Posted In EMPLOYEES

Toni Littlestone, owner of Work Vision, has met a lot of entrepreneurs in the past 25 years. As a career coach and counselor, she has worked with hundreds of professionals making job transitions. Littlestone can rattle off a long list of traits conducive to small-business ownership, from being a self-starter to taking calculated risks. Sound [...]
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