Employees

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How to Motivate Seasonal Workers to Perform at the Highest Level

Posted In EMPLOYEES

’Tis the shopping season, and as joyful and not-so-joyful customers flock to stores in droves, you don’t want to find yourself short-staffed. Hiring seasonal workers for the holidays can alleviate the strain on full-time personnel and keep sales booming during some of the busiest days of the year. The extra help should be good for [...]
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How to Find a Great Employee

Posted In EMPLOYEES

If you’ve been disappointed by a new employee, you’re in the majority. About two-thirds of U.S. employers have hired someone who didn’t fit the job or perform well, according to a CareerBuilder survey. While most executives recognize that hiring top talent is critical to the success of a business, few devote any effort to recruiting [...]
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4 Steps to Reduce Employees’ Mistakes

Posted In EMPLOYEES

It’s exasperating when the employees you carefully hired for their excellent skills and positive attitude make dumb mistakes. But yelling at them won’t fix the problem. Here are four actions that will: 1. Explain the consequences. Describe why the “little” mistake is a big deal for your customers and your business. Discuss the ripple effect [...]
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San Francisco Skateboarding Business Is on a Roll

Posted In BUSINESS PROFILES

Thuy Nguyen and her husband, Shawn Connolly (both pictured), started San Francisco Skate Club in 2007 to nurture children’s creativity and confidence through skateboarding. The company’s summer and after-school programs encourage kids ages 8 to 13 to forge friendships with other young people and learn the sport from adult skateboarders, who serve as positive role [...]
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Are You Too Optimistic?

Posted In EMPLOYEES

Andy Grove, co-founder of Intel, one famously said that “only the paranoid survive.” He was right, asserts Steven Blue, author of Burnarounds: Unlocking the Double-Digit Profit Code, a book about transforming small companies into global powerhouses. “Don’t make the mistake of being a fat, dumb, and happy CEO.” Blue points to the recent economic crisis, when [...]
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In the Trenches: A Sudden Absence

Posted In EMPLOYEES

A couple of Sundays ago, I was awakened by a phone call. It was my father, telling me that my 90-year-old grandfather had died. Although it’s relatively easy for me to plan time off work in advance, a family emergency presents a challenge. How would I manage my sudden absence from the business? When a tragedy strikes, [...]
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9 Tips for More Productive Meetings

Posted In EMPLOYEES

A meeting is a terrible thing to waste. There’s no quicker way to sap morale and productivity than by convening a meeting that fails to produce results. On the other hand, efficient meetings can spark creativity, fuel ground-breaking ideas, and prompt meaningful action. Here are nine tips for conducting meetings in a focused, effective way. 1. Be sure there’s [...]
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How Better Listening Makes You a Better Leader

Posted In EMPLOYEES

In an era of continuous sound bites and instant messaging, the ability to listen well is in danger of becoming a lost art. More importantly, for many frenetic business owners, listening feels like a passive activity that’s not useful or worth indulging. They ought to reconsider. “It’s much faster to move to a decision based on the information [...]
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