on November 21, 2013
Time is precious, particularly when it comes to running a small business. Yet there are never more than 24 hours in a day. Some entrepreneurs respond to this fact of life with focus and purpose. Others freak out.
Are you in the latter group? You don’t have …Read » Views: 1,368
on November 20, 2013
When any business grows, it needs to find a way to do so without compromising the integrity of its products and services. Cranky Concierge experienced some problems recently that made me realize our quality could start slipping unless I took immediate action.
…Read » Views: 485
on November 20, 2013
’Tis the shopping season, and as joyful and not-so-joyful customers flock to stores in droves, you don’t want to find yourself short-staffed. Hiring seasonal workers for the holidays can alleviate the strain on full-time personnel and keep sales booming du…Read » Views: 634
on November 19, 2013
If you’ve been disappointed by a new employee, you’re in the majority. About two-thirds of U.S. employers have hired someone who didn’t fit the job or perform well, according to a CareerBuilder survey.
While most executives recognize that hiring top ta…Read » Views: 681
on November 18, 2013
It’s exasperating when the employees you carefully hired for their excellent skills and positive attitude make dumb mistakes. But yelling at them won’t fix the problem.
Here are four actions that will:
1. Explain the consequences. Describe why the “lit…Read » Views: 1,000
on November 15, 2013
Thuy Nguyen and her husband, Shawn Connolly (both pictured), started San Francisco Skate Club in 2007 to nurture children’s creativity and confidence through skateboarding. The company’s summer and after-school programs encourage kids ages 8 to 13 to forge…Read » Views: 946
on November 14, 2013
Andy Grove, co-founder of Intel, one famously said that “only the paranoid survive.”
He was right, asserts Steven Blue, author of Burnarounds: Unlocking the Double-Digit Profit Code, a book about transforming small companies into global powerhouses. “D…Read » Views: 572
on November 13, 2013
A couple of Sundays ago, I was awakened by a phone call. It was my father, telling me that my 90-year-old grandfather had died. Although it’s relatively easy for me to plan time off work in advance, a family emergency presents a challenge. How would I mana…Read » Views: 492