In the Trenches: A Change of Scenery

BrettSnyder by Brett Snyder on May 7, 2014

Most days, I find myself sitting at my command center — it was upgraded from a desk when I added the second screen and made it look awesome — cranking away on work. It seems like a good way to get things done, but it also breeds routine thinking.

I had a chance to step away last week and get into a different setting. It was extremely helpful.

Last week was my ten-year business school reunion. I went up a couple of days early so I could spend more time with friends. If it seems like a vacation, well, yes, it was. But this wasn’t all fun. When you get a bunch of business school grads together, the conversation naturally turns toward … business.

While I was there, I was able to swap stories with fellow entrepreneurs. I had the chance to talk about my business with money people: bankers, venture capitalists, and the like. And I was able to talk to all kinds of people who are potential users of our air travel assistance service at Cranky Concierge.

These conversations really helped me. They enabled me to step back from the daily grind and think about the business from a strategic level.

Originally, I figured that I was able to step back as I did because of the people I spoke to. That’s true, but it’s more than that. Had I been sitting at my desk, er, command center, the conversations wouldn’t have gotten to the same point. Getting away from the day-to-day work, away from the computer and phone, allowed me to just stop and think.

In the end, I thought it was really productive. I felt recharged, and I had new ideas.

Considering how well this all went, I think I’m going to need to start scheduling more out-of-office time. We’ll be having our annual employee get-together next month. I’m thinking a day at the beach might be in order.


Brett Snyder is President and Chief Airline Dork of Cranky Concierge air travel assistance. Snyder previously worked for several airlines, including America West and United, before leaving to create a travel search site for Snyder did his undergrad at George Washington and earned his MBA from Stanford.