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Your retail business' customer experience should constantly evolve. Audit the experience to learn what you're doing right and what you need to improve.
Everyone knows that a good retail manager must deliver an amazing customer experience, but these 4 characteristics make that manager even more effective.
A modern retail experience combines good customer service with reliable technology to ensure customers are happy and sales are quickly processed.
The retail industry is filled with challenges. Here are 5 simple tips to research your market, set up your systems and make your new retail business a success.
If you're an e-commerce business, then preparing for Cyber Monday is a must. The day, which is the Monday after Thanksgiving, can help boost sales significantly.
Your small business' return policy is one of the most important aspects of creating customer loyalty through great customer service.
Learn about 10 e-commerce sites that can take your business to the next level. Whether you're selling a commodity or antiques, online selling presents many options.
With the holidays coming up, your small business needs to be ready for the influx in shoppers. Take these 9 steps to ensure your holiday season is a success.