Start your business
Start your business
Run your business
Run your business
Grow your business
Grow your business
Accountants and Bookkeepers
Accountants and Bookkeepers
- Accountants and Bookkeepers
  Learn how accountants and bookkeepers can be productive in these articles & guides
- Learning and Development
  A range of informative content to enhance your QuickBooks experience.
Updates
Updates
- Product Updates
  Watch this space for monthly product updates.
- Intuit News
  Latest news, articles & guides

Need help choosing a plan?

1800 917 771 Schedule a call

Schedule call

What Makes Intuit Great

July 17, 20205 min read

Last night at a virtual award ceremony, Great Place to Work Australia announced the winners of Australia’s Best Places to Work in 2020, with Intuit QuickBooks Australia taking home the 11th spot, placing in the Top 20 for a third year in a row in the 100-999 employee category.

The awards were created to celebrate businesses that inspire, celebrate and innovate through initiatives that drive a high-trust workplace culture. This recognition is more important than ever, as employees and organisations across the globe tackle the ‘new normal’ of remote working during a very trying environment .

Natira Drayton, Country Manager and Vice President of Intuit QuickBooks Australia said she is extremely proud to be recognised by Great Place to Work Australia,“We continually strive to give employees a work experience that balances fun with work – we want our employees to be challenged, but we also want to create an environment that is welcoming, nurturing and most of all makes them comfortable to bring their whole selves to work every day.”

Change is constant, connection is key

Change is one of life’s constants – small changes and big ones, changes we choose and ones we don’t. The challenges brought about by the pandemic have seen employees band together to support each other and their customers through one of the toughest years on record.

This shines through in the Accidental Counsellor Training program, which teaches employees how to not only attend to the financial hurdles businesses are faced with during COVID-19, but to also know how to listen to their +220k small business customers with empathy and better manage their own emotional response when hearing the stories of struggling businesses.

While for some staff, like Kay Hedley, a member of the Intuit family for the last two years, it is the connection that Intuit fosters between colleagues that has kept her going amidst the uncertainty of the past few months.

“During COVID-19 my team have continued to do our Fun Friday’s which is a perfect way to end the week, as well as having virtual team lunches and we have been given time to do things to help with our mental health such as yoga, meditation and group coffee sessions.”

Values remain true in a virtual world

One of Intuit’s key focuses is attracting, growing and empowering women in tech. Two key initiatives the company offers in line with this approach is the Mentoring and Sponsorship Program, which pairs male and female leaders with distinguished women who have outstanding leadership potential, and the Working Parents Initiative, designed to help new parents, not only retain their career, but to secure a smooth transition and reintegration back into the workplace.

For Alex Medina, Intuit Australia’s Partnerships Lead and long standing Intuit family member, her ‘virtual’ reintroduction to the workforce after maternity leave could not have gone smoother, despite the chaotic context.

“No matter how big we are, Intuit is a close-knit family that cares about employees. After taking 13 months of maternity leave with my daughter, I came back to a business that makes me feel welcome, supported and wanted me to do well at work and at home. They equally value me as a contributor to the business and as a mother. Looking back, joining Intuit has been one the best decisions I’ve made in my career.”

Inspiring work=passionate people

The spirit of celebration permeates Intuit’s culture. Ask any Intuit employee the top three things they like best about work, and one of them is bound to be “the people.” We just like each other here.

This people-first mentality was the big draw card for Simeon Duncan, Senior Manager International Corporate Affairs who jumped on the opportunity to become a part of the Intuit family after having Intuit as a client for years.

“Having had Intuit as a cornerstone client and observed their culture closely over the course of a few years, when a job opening became available, I had to go for it. What made it an amazing opportunity for me was getting to do the best work of my life with some of the best, most passionate and professional people I’ve come across. The ‘rightness’ of my decision was made abundantly clear when COVID-19 struck. Within days of lockdowns being imposed and government support being announced, Intuit had formed cross-functional teams of highly motivated experts to help small businesses access support and weather the COVID storm. No one cared who got credit for connecting SMEs to financial support, they just said “yes” to the need and used their experience and passion to make it happen. Who could ask for better teammates to work with? Not me.”

Difference is normalised (and celebrated)

Intuit acknowledges the importance of a diverse workplace that includes people with a wide range of life experiences and perspectives.

For Chantal Evatt, Product Manager at Intuit Australia, one of the ways she has seen diversity in action is in an experience she had leading a “Design for Delight” session with two other colleagues from different areas of the business.

“I spent a day with many colleagues focused on the question: how can we (Intuit) become best-in-class at attracting, growing and promoting women to do the best work of their lives?

From this session, we helped piece together a 3-pronged strategy for our company’s women’s network, to create a gender-neutral hiring policy, kick-start a mentoring and sponsorship program for retaining and advancing women in their careers and crafting a working parents initiative to help new parents reintegrate back into the workplace months prior to returning to work after having a baby.

More women on teams brings new ideas, problem solving tactics, and styles of communication and collaboration which I believe is critical to the success of companies. I’m proud to work at a company that values diversity and is willing to take action.”

For Zac Yang, Customer Service and Support Specialist, not only celebrating diversity, but normalising the differences among employees has been the truly ‘great’ part of working at Intuit.

“I know it has been a few years now but when I saw our country manager wearing an Intuit T-shirt that says “Love (rainbow love heart emoji) wins” on the day they revealed the results of the marriage equality plebiscite. I knew I had come to the right place.”

Want to become part of the Intuit family?

To find out how you can become part of the Intuit family or learn more about any of the ‘great’ initiatives we have on offer, visit the Intuit Australia Careers page.

Running a business

How bookkeeping services can save your business

December 11, 2020

Running a business

The 50 best small business apps organized by what you want to accomplish

February 11, 2020

Running a business

Profit margin: the low, the high, and how to track yours

January 9, 2021

Looking for something else?

Get QuickBooks

Smart features made for your business. We've got you covered.

See how it works

Help Me Choose

Use our product selector to find the best accounting software for you.

Choose your product

QuickBooks Support

Get help with QuickBooks. Find articles, video tutorials, and more.

Start learning

Stay up-to-date with the latest small business insights and trends!

Want more? Visit our tools and templates!

First Name*

Email*

What best describes you?*

By signing up you are agreeing to our terms and privacy policy.

- - QuickBooks reserves the right to change pricing, features, support and service at any time. Prices are in AUD and include GST. See our Terms of Service for further information.
  - Pricing: All prices are in AUD and include GST.
  - ProAdvisor Program: Please find the terms of our ProAdvisor program here.
  - 75% off for 6 months: For new subscribers, enjoy a 75% discount off the current monthly retail price for QuickBooks Self-Employed, QuickBooks Online Simple Start, QuickBooks Online Essentials or QuickBooks Online Plus for the first 6 months of your subscription (Offer). The discount will applied from the date of your enrolment and will continue for 6 months. From month 7, you will be charged the then current monthly retail price for your subscription. See current prices here. QuickBooks Payroll and QuickBooks Time prices are not eligible for any discount and will be invoiced separately according to your usage on a monthly basis during your subscription. Intuit reserves the right to request information to verify the eligibility of a purchaser of the Offer. Acceptance of such verification information is at the reasonable discretion of Intuit, which may revoke the Offer and impose a monthly cost for the subscription at the then current retail prices, at any time if it considers the purchaser is ineligible for the Offer.
  - 50% off for 12 months: For new subscribers, enjoy a 50% discount off the current monthly retail price for QuickBooks Self-Employed, QuickBooks Online Simple Start, QuickBooks Online Essentials or QuickBooks Online Plus for the first 12 months of your subscription (Offer). The discount will applied from the date of your enrolment and will continue for 12 months. From month 13, you will be charged the then current monthly retail price for your subscription. See current prices here. QuickBooks Payroll and QuickBooks Time prices are not eligible for any discount and will be invoiced separately according to your usage on a monthly basis during your subscription. Intuit reserves the right to request information to verify the eligibility of a purchaser of the Offer. Acceptance of such verification information is at the reasonable discretion of Intuit, which may revoke the Offer and impose a monthly cost for the subscription at the then current retail prices, at any time if it considers the purchaser is ineligible for the Offer.
  - 30% off for 3 months (Advanced): For new subscribers to QuickBooks Online Advanced, enjoy a 30% discount off the current monthly retail price for the first 3 months of your subscription (Offer). The discount will apply from the date of your enrolment and will continue for 3 months. From month 4, you will be charged the then current monthly retail price for your subscription. See current prices here. QuickBooks Payroll and QuickBooks Time prices are not eligible for any discount and will be invoiced separately according to your usage on a monthly basis during your subscription. Intuit reserves the right to request information to verify the eligibility of a purchaser of the Offer. Acceptance of such verification information is at the reasonable discretion of Intuit, which may revoke the Offer and impose a monthly cost for the subscription at the then current retail prices, at any time if it considers the purchaser is ineligible for the Offer.
  - 30% off for 12 months (Advanced): For new subscribers to QuickBooks Online Advanced, enjoy a 30% discount off the current monthly retail price for the first 12 months of your subscription (Offer). The discount will apply from the date of your enrolment and will continue for 12 months. From month 13, you will be charged the then current monthly retail price for your subscription. See current prices here. QuickBooks Payroll and QuickBooks Time prices are not eligible for any discount and will be invoiced separately according to your usage on a monthly basis during your subscription. Intuit reserves the right to request information to verify the eligibility of a purchaser of the Offer. Acceptance of such verification information is at the reasonable discretion of Intuit, which may revoke the Offer and impose a monthly cost for the subscription at the then current retail prices, at any time if it considers the purchaser is ineligible for the Offer.
  - 30% off for 3 months (existing subscribers): For existing QuickBooks subscribers who upgrade to QuickBooks Online Essentials, Plus or Advanced, enjoy a 30% discount off the current monthly retail price for 3 months of your subscription (Offer). The discount will be applied from the date you upgrade in-product and will continue for 3 months. From month 4, you will be charged the then current monthly retail price for your subscription. See current prices here. QuickBooks Payroll and QuickBooks Time services and prices are not eligible for any discount and will be invoiced separately according to your usage on a monthly basis during your subscription. Intuit reserves the right to request information to verify the eligibility of a purchaser of the Offer. Acceptance of such verification information is at the reasonable discretion of Intuit, which may revoke the Offer and impose a monthly cost for the subscription at the then current retail prices, at any time if it considers the purchaser is ineligible for the Offer.
  - Free Trial: First thirty (30) days of subscription to QuickBooks Online, QuickBooks Self-Employed and QuickBooks Payroll (including QuickBooks Advanced Payroll), starting from the date of enrolment, is free. During the free trial, you may pay any number of employees using QuickBooks Payroll free of charge. To continue using QuickBooks after your 30-day trial, you'll be asked to present a valid credit card for authorisation and you'll be charged monthly at the then-current fee for the service(s) you've selected.
  - QuickBooks Payroll powered by Employment Hero: Payroll services are offered by a third party, Employment Hero. QuickBooks Payroll is only accessible via QuickBooks Online subscriptions. You will be charged $5.00 (incl. GST) per month for each ‘active employee’ paid using QuickBooks Payroll. An ‘active employee’ is one who has been paid at least once in the billing month. For Advanced Payroll, there is an additional monthly subscription fee of $10 (incl GST). Pricing, terms and conditions, including service options, are subject to change.
  * Employment Hero was voted the leading payroll solution for SMBs <50 employees (Australian Payroll Association 2021 Payroll Benchmarking Study)
  - Customer support: Call or chat to an expert for QuickBooks Online Accountant, QuickBooks Simple Start, Essential, Plus, and Advanced or use in-product QB Assistant and chat for QuickBooks Self-Employed. You'll also find useful resources in the QuickBooks Community.
  - Compatible Devices: QuickBooks Online, QuickBooks Self-Employed and QuickBooks Payroll require a computer with Internet Explorer 10, Firefox, Chrome, or Safari 6 and an Internet connection (a high-speed connection is recommended). The QuickBooks Online mobile app works with iPhone, iPad, and Android phones and tablets. QuickBooks Online and QuickBooks Payroll are accessible on mobile browsers on iOS, Android, and Blackberry mobile devices. Devices sold separately; data plan required. QuickBooks Payroll cannot be used on the mobile apps. Not all features are available on the mobile apps and mobile browser. QuickBooks Online mobile access is included with your QuickBooks Online subscription at no additional cost. Data access is subject to cellular/internet provider network availability and occasional downtime due to system and server maintenance and events beyond your control. Product registration required.
  - Get paid faster: Get paid 2.5x faster invoicing with PayPal
  * PayPal and QuickBooks customers get paid on average in less than 5 days, which is over 7 days faster than the average for invoices that get paid with other payment methods. Data is for paid invoices that were created in QuickBooks in Australia between 23.05.22 and 23.11.22
  - Tax deductions: Tax deductions not guaranteed due to being subject to user data entry errors. Mileage calculation provided by the Australia Taxation Office - 85 cents per kilometre for the 2023-2024 income year. To a maximum of 5,000 business kilometres per car (Deductions are only applicable to cars)
  - Customer Service Awards: Excellence in Customer Service Award at the CX Australia Awards 2022
  - Multiple file discount: Multiple file discount applies to QuickBooks Australia customers only and valid when signing up for more than one QuickBooks Online subscription in one order. Further terms and conditions available here. Not applicable to QuickBooks Self Employed.
  - Reviews: GetApp, Capterra, Google Play Store, Apple App Store reviews as at date 08/01/24.
  - Cost per day claim: Based on a QuickBooks Simple Start Plan at its regular retail price of $25 per month and a 31 day month.
  - Cost per day claim (annual): Based on a QuickBooks Simple Start Plan at its regular retail price of $270 per year and a 365 day year.
  - Annual Billing: You may pay for your QuickBooks Online subscription on an annual, upfront basis to enjoy a discount on the current fees. If you use QuickBooks Payroll powered by Employment Hero, your payroll costs will still be charged monthly to your nominated payment method in accordance with your usage as set out here. If you cancel your QuickBooks Online subscription within the pre-paid 12 month period, you will not be eligible for a refund, but will retain full access to your QuickBooks Online subscription for the remainder of the 12-month period. Unless cancelled by you prior, your annual subscription will auto-renew on the 12 month anniversary of your sign-up date using the billing details you have given us. Discounts, prices, terms and conditions are subject to change.
  - Over 7 million customers: Based on number of global QB customers (ecosystem) (7.1m) worldwide as of October 2022.
  - Free Onboarding: Applicable to Buy Now subscriptions on QuickBooks Simple Start, Essentials and Plus plans. Not available for QuickBooks Self-Employed.
  - Save Hours: Save up to an average of 29 hours per month with QuickBooks.
  - * Based on a survey conducted by Intuit Australia Pty Ltd in September 2022. Time saving is in comparison to previous accounting method, based on 184 responses from customers that saw time savings.
  - Get access to QuickBooks Tax: ***Access QuickBooks Tax, powered by LodgeiT, by becoming a member of the QuickBooks ProAdvisor Program (it’s free to join). Find out more about the ProAdvisor Program here, including the terms of the QuickBooks Tax offer in the Program here.
  - QuickBooks Time Disclaimers & Offers for Australia: For Important pricing offers and disclaimers with further information, please see here.
  - *Full terms and conditions for access to QuickBooks Tax, powered by LodgeiT as part of the the Proadvisor Program can be found here. QuickBooks reserves the right to change pricing, features, support and service at any time.
  - **Intuit conducted a study involving 56 interviews with accountants and bookkeepers who used Books Review for BAS preparation between March to December 2021 and found that when using Books Review, participants reduced the time spent preparing their clients BAS Reports by around 40%.
  - Our Terms of Service apply to all QuickBooks Online subscriptions. Please review them carefully.

What Makes Intuit Great

Change is constant, connection is key

Values remain true in a virtual world

Inspiring work=passionate people

Difference is normalised (and celebrated)

Want to become part of the Intuit family?

Related Articles

Looking for something else?

Get QuickBooks

Help Me Choose

QuickBooks Support

Stay up-to-date with the latest small business insights and trends!