As an accountant, you have to practice productivity every day in order to service as many clients as you can to a high standard. It seems that almost every accountant has an endless list of things to do. You’re trying to juggle multiple clients, all with different wants and needs, with deadlines looming throughout the year and there are only so many hours in a day. The question is, can you re-examine the way you work in order to get more out of your time?
Current workflow frustrations
We recently conducted research with a number of accountants to better understand the ins and outs of managing workflow, and discovered there were three common issues. The first was a frustration around visibility in relation to capacity and utilisation. As your business grows and your workflow increases, it can be harder to determine how much time you actually have in your schedule.
If you have employees, the problem seems to multiply. We found that many accountants were using different methods to track their work, so no one could clearly see where everyone in the team was placed week on week.
The next issue related to the constant pressure of deadlines. As an accountant, you often have multiple projects on the go, with sub-tasks within each project, and it can be difficult to keep abreast of all that’s going on. Plus you have the added pressure of knowing there are serious penalties if you miss any deadlines.
The third pain point was chasing clients for documentation and the lengthy email trails that can quickly get out of hand. Clients don’t have an easy way to respond to their accountants and accountants can easily miss documents or attachments that are buried in long email chains.
In order to address these three main frustrations and help accountants improve their productivity, we’ve been making changes to the work management tool within QuickBooks Online Accountant. Designed as a workflow platform, it provides a different way to manage your tasks.
You can easily see what needs to be done today, and view all your upcoming projects via the project dashboard. It also allows you to update the status of each project, so you can see whether the task is still to do, in progress or completed.
It’s easy to assign projects to different co-workers and team members and apply due dates. You can also repeat projects that may reoccur throughout the year. It’s also a helpful way to keep track of tasks that may not be billable to a client, but are simply related to the running of your business. It’ll keep you organised and on track every day, so deadlines won’t be missed.
You can also use QBOA to interact with your clients and share documents in an easy-to-see format. You can store documents in the cloud, making it faster for you to find and sort important documents, rather than trolling through your emails. The QBOA workflow tool is also integrated with Slack for easy conversation management.
If you’re looking for a better way to manage your current workload, why not try the work tab in QBOA today.