Over 4.5 million customers use QuickBooks.
Sign up for a free trial!
2021-05-02 23:05:59Staff and EmployeesEnglishHave you ever wondered what it’s like to work at an award winning technology company that’s obsessed with solving customer problems?https://quickbooks.intuit.com/au/resources/au_qrc/uploads/2019/06/2L1A8464.jpghttps://quickbooks.intuit.com/au/resources/staff-and-employees/meet-the-team-khon-chau/Meet the team: Khon Chau

Meet the team: Khon Chau

2 min read

Meet the team

Have you ever wondered what it’s like to work at an award winning technology company that’s obsessed with solving customer problems? In our ‘Meet the team’ series, we take a look at how some of our team members are helping Intuit QuickBooks forge a path to success.

At Intuit, we’re passionate about powering prosperity around the world. We provide elegant and intuitive web, mobile, and cloud innovation that helps business owners do more, create more, and be more.

We’ve built a talented and passionate team, and it’s through the hard work and tenacity of our people that we’re able to solve some of the big problems that really matter to small businesses and advisors.

Meet Khon Chau, Intuit Staff Software Engineer.

How long have you been at Intuit? 7 Years

What three words would you use to describe Intuit?
Customer obsessed, Empathy, Community citizen

What’s your favourite project you’ve worked on at Intuit?
My favourite project was the AU Tax Centre, it was a complete backend and frontend rebuild of the tax centre for the Australian market using a global-ready design.

What is a typical day for you in a nutshell?
I start my day by checking emails and messages that have come in overnight, then work on my assigned stories. I’m usually implementing a new feature or investigating any product related issues.

I run a daily stand-up with the team every morning at 10am to talk about progress and any blockers that need help. As we’re working remotely, we have a 2 hour live working zoom session, which helps keep us connected.I also run other sprint ceremonies depending on where we are at in the sprint:
• Quality Assurance Prioritisation and Sprint Planning at the start of the sprint
• Epic reviews and backlog grooming during the sprint
• Sprint review and retro at the end of the sprint

I’ll work a lot with our cross-functional teams (PM and XD) to understand and solve for our customers’ pain points. This includes:
• Follow me homes to understand our customer pain points
• Determine tech feasibility for proposed solutions
• Break down solutions into smaller stories to be implemented
• Work with global teams to understand other domains in the product for collaboration or contribution
• Code reviews for other team members

What Intuit perks do you love most?
I love that at Intuit staff wellbeing is prioritised and it’s been even more important over the last year. The Wellbeing for Life Program is a great perk for full time staff that allows us to receive up to $1,000 per year to help with expenses related to many areas from physical to emotional well-being.

Intuit is hiring across a number of roles! We are a passionate, fun, high performing team and we’re looking for people who can see the future in what we do. We constantly seek inspiration and connect dots that no one else does and we don’t shy away from the world’s biggest problems. It takes courage. We’ve got an ambitious road ahead, will you be part of the journey?

If you’re looking for your next move with a company that is customer obsessed and passionate about enabling its employees to do the best work of their lives, join a team that’s powering prosperity for 50 million customers around the world. Check out our open roles here.

Rate This Article

This article currently has 1 ratings with an average of 5.0 stars

Information may be abridged and therefore incomplete. This document/information does not constitute, and should not be considered a substitute for, legal or financial advice. Each financial situation is different, the advice provided is intended to be general. Please contact your financial or legal advisors for information specific to your situation.

Help Your Business Thrive

Sign up for our newsletter

Thanks for signing up!

Check your inbox for a confirmation email.*

*Check your spam folder if you don’t see a confirmation email.

Related Articles

10 tips to help motivate your employees

As a small business owner, you wouldn’t be where you are today…

Read more

Why you need an onboarding checklist for new employees

The hard part is over. The hours you spent sifting through resumes…

Read more

Project management methodologies

Project management is essential for every business to master. It’s a process…

Read more