It’s important for your small business to keep up in an increasingly mobile world. Employees who work in the field deal directly with clients. They’re experts in their industry. Filling out invoices, keeping track of paperwork, and other billing tasks become the frustrating parts of the job. Mobile payment systems simplify the process with benefits for your company and your customers.
Immediate Payments for You
With traditional payment methods, your field employees complete the work, which is invoiced later by office staff. The invoice may not go out until days after your mobile employee performs the service. Then, you have to wait for the customer to pay, which may further delay your payment. Waiting that long for your money severely affects your company’s cash flow.
With mobile payment options, you collect payments for services rendered right away. Your mobile staff can easily generate the invoices immediately and collect money the same day instead of waiting for days or weeks after your employee handles the work.
Convenient Payment for Customers
Customers appreciate the option to take care of the payment right away. They don’t have to worry about waiting for an invoice, and they don’t have to remember to make the payment later. Mobile payment options mean they can pay quickly with a credit card or contactless payment method via a smartphone instead of messing with cash or checks.
Affordable, Convenient Payment Processing
Mobile payment systems are affordable compared to larger point-of-sale systems. Many systems use phone apps or small components that plug into a phone or tablet. Your employees already have their mobile devices with them, so they don’t have to remember extra equipment or carry large, awkward items to process mobile payments.
Handling invoices and payments virtually saves on physical paperwork. When you have employees working out of their vehicles, less paperwork is safer and more convenient. Your employees don’t have to keep all the papers organized until they return to the office, and you don’t have to worry about important documentation getting lost. Mobile payment systems let you send invoices and receipts via email. The electronic versions of those billing documents save your company money on paper and ink.
Mobile payment systems let you collect a variety of payment options. Have clients pay the entire bill for a completed project, or accept a deposit or down payment for a larger project that’s just beginning. Create detailed invoices on the spot. Even if you don’t collect the payment, you can deliver the billing statement immediately with the mobile invoicing options.
When you switch to mobile business options, your traveling employees can easily access information about clients. You can also gather data about your customer base. That data gives you clues about things like shopping behaviors, payment methods, and patterns of spending to help you target your services and products to what your customers want. Tuning into what your customers want result in improved experiences, which keep customers coming back.
Mobile payments for field services improve efficiency for your mobile staff and your cash flow. Customize the options to match your preferred billing and invoicing procedures.