Keeping up with your service employees while they’re responding to service calls or out working on a job used to be tough. Today, field service apps help you find people when you need them, assign jobs, talk to teams, and even know what parts and materials they used to complete a job before they get back to the office. In short, field service apps help you work more efficiently, increase employee satisfaction, and make more money. Check out these five high-rated field service apps that work in conjunction with QuickBooks, and learn what they can do for your company.
Field Promax is perfect if you have an HVAC, plumbing or pool service company. Access the application directly from your mobile device when you’re travelling or from your computer when you’re in the office. Do everything from assigning jobs to workers, creating invoices, or getting instant status updates on important work orders.
The app also has GPS tracking, so you know exactly where your employees are when they’re working. Link Field Promax with your QuickBooks account to track billable hours and let customers sign invoices electronically.
Lighthouse Field Service
Spend more time with customers and less time pushing paper with Lighthouse Field Services. This app lets you create estimates instantly, and you can generate invoices in the field instead of going back to your office.
With Lighthouse Field Services, you store all of your customer’s information in the cloud, so you can access it from anywhere you have an internet connection.
Service Trade is user-friendly, which makes it fast and easy to learn. Technicians can add new customers, identify current issues, and make comments for management to see, all while out on a job. This also eliminates the need for workers to call in as often, so they spend more time working and less time on the phone.
Use the app to schedule appointments and route drivers efficiently. Because the app saves to the cloud, it also makes your workers less dependent on paper invoices, which are easier to lose.
MobiWork MWS is adaptable to almost any company that has workers in the field. It works with smartphones and tablets, and helps you simplify your work scheduling tasks so you get more done. You can fill in forms online, create invoices, take payments, and even create reports instantly.
This app works directly with QuickBooks to help you figure out sales tax and match invoices to work orders to keep customer files organized.
With ServiceBridge, you can locate the fastest routes to jobs to help your employees save gas and time. The app lets you get electronic signatures and allows workers to attach pictures to files. You can also email entire files and required documents to your customers from a tablet or smartphone.
The goal behind all field service management apps is to save you both time and money. This type of technology reduces idle time on the job and provides full access to files and documents to increase customer service.