Depending on how you handle the situation,, receiving a bad cheque from a customer does not have to signal the end of your relationship. Don’t accuse or embarrass the customer. The bad cheque could have been a simple error on the customer’s part, not the result of an intentional action.
Contact the bank to have the cheque run a second time to ensure everything was processed correctly.
If the cheque still bounces, call the customer and explain that the cheque has bounced. Do not be accusatory in your tone; instead, simply relay the facts.
Give the customer a firm deadline. Tell the customer to pay by cash, money order or bank draft, as that will be guaranteed by the bank.