Accumulating positive reviews can grow your online business. To boost your business’s reputation and make more sales, consider the following methods to encourage good reviews:
Engage your customers on social media websites such as Twitter or Facebook. Answer questions your customers ask on these sites. Reply to, like or retweet their comments.
Respond positively to all reviews of your business. Thank customers for giving positive reviews, and offer remedies to those who give negative reviews. Offering a refund, an exchange or explaining a product’s confusing instructions can turn negative reviews into positive ones.
Launch a blog. Creating engaging content regularly and sharing it in your e-newsletter and social media can help your business get positive reviews online. You can also invite customers to post testimonials as blog comments and get their permission to share them on your website.