2016-11-09 00:00:00 Selling Online English Learn what you can do to get more positive reviews for your business, and find out what you can do about negative reviews. https://quickbooks.intuit.com/ca/resources/ca_qrc/uploads/2017/03/Male-bartender-discussing-online-reviews-with-female-customer-at-bar-restaurant.jpg https://quickbooks.intuit.com/ca/resources/selling-online/how-to-get-positive-online-reviews/ How to Get Positive Online Reviews

How to Get Positive Online Reviews

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Accumulating positive reviews can grow your online business. To boost your business’s reputation and make more sales, consider the following methods to encourage good reviews:

  • Engage your customers on social media websites such as Twitter or Facebook. Answer questions your customers ask on these sites. Reply to, like or retweet their comments.

  • Respond positively to all reviews of your business. Thank customers for giving positive reviews, and offer remedies to those who give negative reviews. Offering a refund, an exchange or explaining a product’s confusing instructions can turn negative reviews into positive ones.

  • Launch a blog. Creating engaging content regularly and sharing it in your e-newsletter and social media can help your business get positive reviews online. You can also invite customers to post testimonials as blog comments and get their permission to share them on your website.

References & Resources

Information may be abridged and therefore incomplete. This document/information does not constitute, and should not be considered a substitute for, legal or financial advice. Each financial situation is different, the advice provided is intended to be general. Please contact your financial or legal advisors for information specific to your situation.

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