Scope creep is a common project management term that refers to changes in a project, such as the addition of new features, that aren’t included in the original approved project scope. Scope creep tends to occur gradually during the project management process. For example, a client may request a minor change to a feature one day and come back a few days later to request another minor change.
Whenever there is a change to the project scope, it often adds costs, including time costs and labour costs, to a small business, regardless of the size of the requested changes. These changes may cause the project to go over budget and get behind schedule, and people who work on the project may become frustrated by the changes.