My computer did an update now my POS 10.0 won't open. It states "Open existing company", and has my company but every time that I click next it just screen loops back to the same screen, and won't open. This has happened before, and this was the artticle that fixed it: https://community.intuit.com/articles/1591674-company-operations-screen-loops-for-quickbooks-point-o..., but it's gone now. Any idea on how to get into my POS?
Thanks for checking in with us, allaboutguns.
I'm here to lend a helping hand in opening your company file in QuickBooks. Let's get you back up and running.
This "Open existing company" error may occur due to the following reasons:
To resolve this issue, you can follow the steps below for Solution 1 Restart Point of Sale services:
Solution 2: Create a test company file:
For more recommended solutions, check out this article: https://community.intuit.com/articles/1764640-errors-when-opening-your-company-file-in-point-of-sale.
If you'd like to go through this over the phone, you can reach out to our dedicated team who will be happy to assist you. Our contact details can be found here along with our opening hours.
Keep me posted if you need additional assistance with opening your company file. I'll be around to help.