I got locked out of Desktop version QuickBooks 2018 after the system forced me to reset password.
I logged into my account on line to verify the credentails.
Am not able to reset the password manually or with the Automated password reset tools as the system does not recognize a Phone number I am putting into the dialog box. I am looking at my profile on liune and copying as is, and the system says " wrong phone number" Need some help reseting password
I'm here to make sure you get the best help with your concern, Steve1021.
The Automated password reset tool should help you with your password issue. Since you're still unable to reset it, I suggest getting in touch with our QuickBooks Customer Care support for an agent to help you reset your password. Here's how:
Don't hesitate to let us know if you have other concerns.
Hi there, @lcocpa1.
I'd be glad to help you today so you'll be able to reset your password successfully.
Yes, you can use the automated password reset tool to reset password in QuickBooks Desktop (QBDT).
For the detailed steps and instructions, you may check these articles:
Since the tool doesn't work on your end, it would be best to get in touch with our Support Team to check this further securely.
To contact support:
Please don't hesitate to add a post/comment below if you have any other questions about resetting password in QBDT, I'll be always here to help you. Have a great day ahead!