Errors 322 and 323:
I cannot backup my file due to (16 total) corrupt transactions from 2017 and 2018. I have saved files before and after the dates of these "corrupt" transactions, but they are unexplainably appearing now. I want to get rid of the error so I can save a clean QBW.
How can I clean these up?
They are all old jobs, estimates with modified line items, but I can't tell you what occurred.
Hi there, @squarepeg.
Thanks for joining the Community today. I'm here to help you get past the error that you received so you can get back to business.
These errors usually occur when QuickBooks finds an issue with your data. To get this sorted out you can try running the verify and rebuild process. Verifying the data identifies data issues within a company file while rebuilding it resolves data integrity issues.
Once done, you can proceed with verifying your data:
For more details about this process, please check out this article: Resolve data damage on your company file.
If the issue persists after trying these steps, I'd suggest reaching out to our Customer Care Team. They have the proper tools like screen sharing that can verify what's causing the issue.
To do that:
This should get you on track.
Please let me know how it goes. I'll be around if you need additional assistance. Have a good one!