Hello coastalliving,
I’d love to help you out with this. I just need additional details so I can provide better solution.
Are you using QuickBooks Online or QuickBooks Self-Employed subscription? Did all of the downloaded transactions posted in the Receive column, or there are some in the Spent column?
Do the transactions you’re referring to include refunds deducted from the payment amount? I’d appreciate if you can provide screenshots on how the batch transaction is posted.
Looking forward to your response! Thanks in advance.