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Invalid user name or password incorrect

Just changed Admin password but still unable to log in; error msg says invalid user name or password incorrect  any ideas how to fix ? Cannot log into QB 

1 Comment
QuickBooks Team

Re: Invalid user name or password incorrect

Hello, DeniseP1.


I appreciate your effort for updating your password. Since you’re still unable to login to your account, I’d recommend reaching out to our phone support team for further assistance.


Here’s how:

  1. Visit this link:
  2. Choose your product: QuickBooks Desktop.
  3. Choose Pro or Premier.
  4. Select any main topics and sub topics.
  5. Scroll down, and click the Get Phone Number button.

Please drop by again if you have other concerns with QuickBooks.