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Established Member

My current Quickbooks program is not showing up in my Intuit account

Hi folks.  When i log into my Intuit account my current QB program is not showing up. Is there a way to re register it? 

1 Comment
QuickBooks Team

Re: My current Quickbooks program is not showing up in my Intuit account

Hi there, drmike1.

 

It's possible that your new license number is registered to another account number. As much as I would like to assist you with this, but this is a public forum and we value your privacy.

 

I'd suggest contacting our Customer Care team. They have the tools that can pull up your company file in a private environment. Also, they can help you in showing your QuickBooks Program.

 

Here's how to contact them: 

 

  1. Go to Help and select QuickBooks Desktop Help.
  2. Click Contact Us.
  3. Enter a brief description of your concern in the Ask a question (or tell us what's wrong) field and click Continue.
  4. Choose an option in reaching our support team.

Please keep me updated if you're able to see your QuickBooks Program.