cancel
Showing results for 
Search instead for 
Did you mean: 
Experienced Member
Solved

New QB User on a Different Computer log in using QB Desktop

Hi there, I set up a new user on our QB Desktop for our assistant. On my computer we set up Other User Log in. Our IT gave access to QB under their computer log. But when they log in to QB the don't see the company file. How can I make sure if they work using their log in and I work using my log in the data will be proparly intigrated? If they log in under my computer log in is ok however they need to use their computer log in. Thanks, Miglena

Best answer Thursday

Accepted Solutions
QuickBooks Team

Re: New QB User on a Different Computer log in using QB Desktop

Hi there, LenaMiglena.

 

Thank you for posting here in the QuickBooks Community.

 

If you're in a multi user access, the assistants you added should be on the same shared network so they can access the company files.


To set up and use QuickBooks Desktop multi user please check out this article: Set up a multi-user network. Follow steps 2-7.


I'll be glad to help you if you have any other questions.​ Have a good day!

1 Comment
QuickBooks Team

Re: New QB User on a Different Computer log in using QB Desktop

Hi there, LenaMiglena.

 

Thank you for posting here in the QuickBooks Community.

 

If you're in a multi user access, the assistants you added should be on the same shared network so they can access the company files.


To set up and use QuickBooks Desktop multi user please check out this article: Set up a multi-user network. Follow steps 2-7.


I'll be glad to help you if you have any other questions.​ Have a good day!