cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Frequent Explorer *

Restored File

I honestly don't even know what to call this situation. When I upgraded in January, the employee prior to myself had a different company name for each bank account. For example, TCBA Checking and TCBA Savings. When I upgraded to QBDP 2019, I created one company with two (now 4) different bank accounts. However, when I imported the old data, the data for the savings account did not come through. Today I was able to restore that file and can open it in QB but it opens as a separate company. How do I get the transactions for the savings company imported into my current company? There is a savings account in the current company, but there are no transactions associated with it. 

 

Any help would be appreciated!

Thank you,

Robin

1 Comment
Moderator

Re: Restored File

Thanks for reaching out to the Community, tcba2016,

 

I'm here to provide information about restoring company file in QuickBooks Desktop.

 

To get this resolve, you'll need to go to your old QuickBooks Desktop account and restore your company file and do a back up.

 

To restore a file, here's how:

  1. Open your Old QuickBooks account.
  2. Go to File menu at the top, then click Open or Restore Company.
  3. Restore the file based on its type:

Once done, restore company file into your new QuickBooks Desktop account.

 

To know more about restoring company file in QuickBooks Desktop, you can check out this article:

Restore a backup of your company file.

 

I'd appreciate if you can update me on how it goes. I'm always here to help.