How do I undo a bank reconciliation?

[JamesM]

Hi there,

QuickBooks Online makes it easy to unreconcile and I'll be happy to show you how. One thing to take note of is, to undo an entire reconciliation, you must edit each transaction. If you have too many transactions to edit and you're connected to an accountant in QuickBooks Online, you can ask your accountant to undo the reconciliation for you. If you don't have one, I recommend searching for a QBO accountant in your area using our website here. Once you're on the website, enter your postal code and hit search. You'll get a list of results with professionals.

Here are the steps to unreconcile individual transactions:

1.     Select the Gear icon on the Toolbar.
2.     Under Your Company, select Chart of Accounts.
3.     Locate the appropriate account for the transaction.
4.     From the Action column, select View Register (or Account History).
5.     Identify the transaction to edit.
6.     In the reconcile status column (indicated by a check mark), repeatedly select the top line of the transaction to change the status of the transaction.

    Codes indicate the status of the transaction:

•         C - Cleared
•         R - Reconciled
•         Blank - Not cleared or reconciled

    7. Select Save.

Let me know how this works out for you. I'll be on standby. :) 
 

[PS26]

How do I undo a reconciliation to fix the month end bank balance?  (The bank changed what day an item posted!!!)

[JamesM]

Hi PS26. Thanks for chiming in on this post. I'd be glad to share more information about reconciling in QuickBooks. In order to fix an incorrect ending balance, you'll have to undo the entire reconciliation by following the steps on the answer I provided above. Before you follow the steps, here are some reasons why the ending balance is incorrect:

• Incorrect ending balance at the start of the reconciliation.
• Missing or duplicate transactions in QuickBooks.
• Entered transactions into QuickBooks that haven't cleared your bank.

Feel free to ask questions below. I'll be one message away.