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I issued a payroll check for $672.45, however it cleared the bank for $670 so I cannot reconcile. What should I do?

 
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QuickBooks Team

Re: I issued a payroll check for $672.45, however it cleared the bank for $670 so I cannot reconc...

Hi bdazzledsl,

 

When payroll transactions do not match, we can exclude and manually reconcile them by following the steps below:

  1. On left panel click Banking, and choose Banking.
  2. Click the For Review tab, and put a check mark on the payroll transaction.
  3. Click the Batch Actions drop-down list, and choose Exclude Selected.

Once excluded, you can follow these steps to manually reconcile the transaction:

  1. Click Accounting on the left panel, and choose Chart of Accounts.
  2. Click the View Register link of the bank account where your payroll is added.
  3. From the bank register page, find the payroll transaction.
  4. Go to the Reconcile status column (indicated by a check mark).
  5. Click the transaction to expand, and click it twice to show the letter R (C=cleared, R=reconciled, and blank= none of the above).
  6. Click Save once the transaction/s show the desired status.

You may also find this article handy in the future: Add and match downloaded banking transactions.

 

We'll be around if you have other questions about QuickBooks Online Banking. Thanks.