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Experienced Member

Matching a merchant services batch deposit with the bank deposit

A batch deposit in the amount of $4,750 came over from merchant services to my bank account. The deposit consists of a $5,000 payment and a $250 reimbursement. The $5,000 is sitting in undeposited funds and I want to move it to my bank account in QBO, but need to add the reimbursement.

What is the best process to match the $4,750 that is in my bank statement? Can I create a bank deposit in QBO that includes a negative value?

1 Comment

Re: Matching a merchant services batch deposit with the bank deposit

Hi there, Lisa-S.


Thanks for joining the Community. I'm here to address your concern with depositing customer's payments in QuickBooks Online (QBO).


Yes, you're doing the right process. You can create a bank deposit that includes a negative value. To do so, please follow these steps:

  1. Click on the Plus (+) icon.
  2. Select Bank Deposit.
  3. Choose an account.
  4. Mark to select the $5,000 payment. 
  5. In the Add funds to this deposit section, select a customer and expense account. Then, enter a negative value (-$250.00).
  6. Click on Save and close 

For your visual reference, you can also check out this helpful article: Record Bank Deposits in QBO.


This should point you in the right direction. Leave a comment below if you have further questions. I'm always glad to help. Have a great day.