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Having trouble reconciling

1 Comment
QuickBooks Team

Re: Reconciliation

Hi there, k-wright-aps.


I'm here to help provide some details about the reconciliation in QuickBooks Online (QBO). 


When you say you're having trouble reconciling, are you referring to your opening balance?  If so, once you've unreconciled transactions from previous periods which have appeared on your bank statement but your opening balance matches, possible is, there are transactions have already been accounted for (duplicated and marked with an R).


To resolve this, you'll need to identify the transactions by following the steps in this article: Troubleshoot reconcile when opening balance is correct


If you're referring to something else, any details you can provide is extremely helpful for us to narrow things down. 


For additional reference, you can check these articles:

Please know that I'm just a post away if you have additional questions about the reconciliation. Have good day ahead.