Why are my payments showing as paid but not deposited. how can I change this to deposited

[Intuit Zac]

Hi Monarodrivingsch, 

If you are referring to payments from your customers, you might have been assigning your payments to "Undeposited Fund". Please take a look at this article and let us know if you require any additional assistance on this:

• Deposit customer payments

  • https://quickbooks.intuit.com/community/Help-Articles/Deposit-customer-payments/td-p/201685

Thank you.