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Experienced Member

ignore in bank feed

when I hit ignore in the bank feed to remove the download it show back up when i download again . its already in register, also when i hit help in some areas i get code and no regular writing . this thing is very buggy for the cost of everything. 

1 Comment
Moderator

Re: ignore in bank feed

Welcome to the Community, whowaaa.

 

I'm here to take care of you. Let me help make sure the ignored transactions won't show up in the download screen again.


There are cases that the account you've set up for Bank Feeds has a connection problem. We can create a new account and set this up for online banking to isolate the issue.

 

If the ignored transactions aren't showing up again using the test account, let's go ahead and merge it to the original account.


Here's how:

  1. Click Lists at the top menu bar, and select Chart of Accounts.
  2. Right click anywhere, and select New.
  3. Select Bank, and click Continue.
  4. Enter the correct bank's name in the Account Name field.
  5. Click Save and Close.
  6. Right click the old account, and rename it to the correct bank's name.
  7. Click Save and Close.
  8. Click Yes when you get the prompt to merge the accounts.

For more troubleshooting steps, please check out this article: Fix OL and OLSU Bank Feeds errors in QuickBooks Desktop.

 

That should do it.

Please let me know the results after trying the steps above. I'll be here to help if you have any follow-up questions. Have a wonderful day.