I try to use the bank feed to import data from my bank and the data I import cannot match my prior bank account. They are the same bank but cannot recognize.
Let's isolate the behavior by trying out some banking troubleshooting steps, lt49.
You can create a dummy account in the Chart of Accounts and merge it with your existing account. This is to fix the connection issue when you try to import the transactions.
After doing this, import the transactions manually using Web Connect Files.
Please leave a reply if you've tried them all. I'd like to know the results so I can assist you some more if you need further assistance. Thanks.