Showing results for 
Search instead for 
Did you mean: 
Established Member


My monthly tax liabilities as the employer are much higher than my employee's federal income tax that is withheld?  Does anyone know why the calculation would be wrong?

1 Comment
QuickBooks Team

Re: 941

Hi there, FEC1974.


Nice to see you here in the Community. I'm here to help in determining why your taxes aren't calculating correctly.


QuickBooks calculates the taxes based on your employee's Pay Frequency, Marital Status, Allowances, and Gross Pay. If one of them is wrong, that would result in incorrect taxes in show up on their paychecks.


That being said, it would be a good idea to review your employee's payroll information and make sure they're set up correctly. The steps below will guide you on how to do it:

  1. Go to the Employees tab.
  2. Select the employee's name.
  3. In the Taxes & Exemptions section, click the Edit button. 
  4. Make the necessary changes, then hit OK.
  5. In the Pay section, click Edit.
  6. Make sure the right Pay Rate and Schedule are selected.
  7. Click OK twice.

That should do it. I'm confident that your employer and employee taxes will be correct moving forward. In the meantime, I'd recommend that you get in touch with the Online Payroll Support Team.


They can pull up your account in a safe environment and help you make the payroll corrections for your current tax liabilities. Here's how you can contact them:


Contact Intuit Online Payroll Support

  1. Click Help at the top right corner of the screen.
  2. Select Contact us.
  3. You'll be routed to a webpage where you can get their number if you want to call or start a chat session with our specialist.

Let me know how it goes, I want to make sure everything is taken care of. Thanks again for reaching out, I'll be standing by for your response.