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A paycheck shows two times

A paycheck shows two times reducing my balance double. It even shows the same check number. How can I delete one of them?

1 Comment
Community Manager

Re: A paycheck shows two times

Hello omarycalzada,

 

Let me help you delete the duplicate paycheck. 

 

If the paychecks were entered twice, here's how to delete the duplicate: 

  1. Locate and open the paycheck.
  2. Select the Delete icon, then choose Delete check.
  3. A pop-up message will appear, select OK to permanently delete the transaction.

For Direct Deposit paycheck, you can check this article for the detailed information and steps on how to cancel or stop a Direct Deposit paycheck.

 

If this paycheck was added from the Bank Feed Center, here's how undo and exclude it. 

  1. Click the Banking menu.
  2. Go to Bank Feeds, then choose Bank Feeds Center.
  3. Go to the Items Received From Financial Institution section.
  4. Click the statement you want to delete.
  5. Click the Delete button.
  6. On the Delete Statement window that appears, click Yes.

Let us know if you have any questions. Thanks!