I have set up payroll and have confirmed the direct deposit, but the employee does not have a deposit it their account. This seems strange, but I get it we are dealing with Quickbooks so I never expect it to be how true accounting systems or payroll system work. Just want some level of comfort that even though the employee doesn't see a small deposit that I am good process payroll.
Hello there, DeniseIandE1.
Let me guide you through finding out if your payroll did go through or not.
There are few possible reasons why an employee did not receive a deposit on their account. Among these are the following:
You may also want to make sure your direct deposit status is active. Check out this article to know how: Check your direct deposit status.
Also, I suggest calling our QuickBooks Payroll Support to help verify the status of your direct deposit payroll. To get our contact number, please follow the steps below:
Don't hesitate to leave me a reply below whenever you have questions. I'll be around to help you further.