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Experienced Member

How to cancel your subscription with pending Fed taxes payment

Hello, I don't need Payroll anymore but have a small  Pending Fed taxes  amount to pay on 11/15/2018.   I can schedule via Epay but  the subscription fee will be charged on 11/13.

 

Can I cancel Payroll subscription today ?

 

Thanks

Izzy

3 REPLIES
QuickBooks Team

Re: How to cancel your subscription with pending Fed taxes payment

Welcome, @Izzy74 and thank you for coming to the QuickBooks Community for assistance. I have some insight on cancelling your payroll subscription to pass along.

 

During the cancellation process, you will be asked if you'd like your tax payments and filings to continue to the end of the year. This will ensure that payment gets processed.

 

For more information on canceling Payroll, click here.

 

To contact support, click here.

 

If you have any other questions, please don't hesitate to reach out. I'll be here to help.

Experienced Member

Re: How to cancel your subscription with pending Fed taxes payment

How can avoid nov. fee without cancelling my Nov.  taxes payment? Thanks

QuickBooks Team

Re: How to cancel your subscription with pending Fed taxes payment

Hi again @Izzy74.

 

For Full-Service Payroll, you can contact support to have them walk you through the cancellation process. They will be able to ensure that your Nov. tax payment goes through while not getting charged.

 

If you have any trouble with this, please let me know. I want to make sure this gets processed properly for you.