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I cant change the credit card I use to pay quickbooks with. I am ablel to sign in and reach my account but when I edit in the new card it always reverts to the old card. The edit never takes

 
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QuickBooks Team

Re: I cant change the credit card I use to pay quickbooks with. I am ablel to sign in and reach m...

Hello there, jjdhenry.

 

Thanks for the providing us a detailed information about your concern with updating credit card information. I want to make sure you are taken care of.

 

Ideally, you should be able to edit your billing information from your Account and Settings in QuickBooks OnIine. Since this doesn't let you do it, I suggest calling our QuickBooks Care Team to help update your credit card information. To get our contact number, please follow the steps below: 

  1. Sign in to your QuickBooks Online company.
  2. Click the Help icon in the upper right of the screen.
  3. Select Contact US on the pop-up. 
  4. Enter what you're needing assistance with in the How can we help? field and choose Continue
  5. Click Get a callback.
  6. Enter your contact information.
  7. Select Call me.

Stay in touch if you have any other concerns about updating credit card information in QuickBooks. I'll be here whenever you need help.