cancel
Showing results for 
Search instead for 
Did you mean: 
Not applicable

I changed the account and bank for an employee's direct deposit, after I submitted payroll. Will her paycheck go to the new bank on Wed or the old bank? Thx

 
1 Comment
QuickBooks Team

Re: I changed the account and bank for an employee's direct deposit, after I submitted payroll. W...

Hello there, stephanie17.

 

The payroll will get posted to the old bank account if it's still active. If it's already closed, there's a possibility that the payroll will be rejected or routed to the new account. I'd suggest contacting our payroll support team to perform a Direct Deposit trace.

 

Here's how:

  1. In your Quickbooks company file, click (?) Help.
  2. Click Contact us.

 

Don't hesitate to leave a comment below if you have other Direct deposit concerns. Thanks!