cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Not applicable

In quickbooks online, how do I change the time zone for my account?

 
3 Comments
QuickBooks Team

Re: In quickbooks online, how do I change the time zone for my account?

QuickBooks Online uses your computer's time settings, colcom1800.

 

Depending on the computer that you're using, click the links below and follow the steps on how to change your computer's time settings: 

 

Please click the Reply button should you have follow-up questions. I'll jump right back to help you again.

Frequent Explorer *

Re: In quickbooks online, how do I change the time zone for my account?

Hi,

 

This solution does not work for me. I am using a computer with settings for GMT -4 but all of my reports are printing with GMT -7. This is inconvenient because my clients will mistake the times printed. Is there a way to set the time zone manually in QBO? It looks like QBO is pulling the wrong time zone for me so I would like to set it manually. Thanks.

QuickBooks Team

Re: In quickbooks online, how do I change the time zone for my account?

Thanks for reaching out to us through this thread, @ara1181.

 

I can share some insights about the report's time stamp in QBO.

 

QBO report settings don't have the option to manually set the time zone. However, I know a workaround for this. The dates and time in QBO servers are under Greenwich Mean Time (GMT). Aside from your computer's date and time settings, daylight savings and traveling to a different time zone are also other factors that may affect this.

 

The steps below will help you ensure that the internet time settings are correct:

  1. Go to your Internet's time settings.
  2. Choose Set the time and date.
  3. Select Internet Time tab.
  4. Choose Change settings.. 
  5. Make sure there is a check mark in the Synchronize with an internet time server box.

Run and customize your reports once again. If you’re still having difficulty setting the time zone, I’d recommend reaching out to our Customer Care team. They have the tools to access your account securely and further assist you with the use of screen sharing tool.

 

Please update me on how it goes by leaving a comment below. I'll be on standby for your response. Have a good one.